Daniel Cardone Email & Phone Number

Amityville, New York, United States

New York, New York, United States

• Conducted data analysis using CVS.com metrics and Medallia survey feedback for customer KPIs, leveraging insights to improve overall customer satisfaction and task accomplishment rates via digital strategies.
• Drove the retail app's customer experience through a deep analysis of feedback data, continuously tracking performance trends to optimize user satisfaction and enhance app functionality over time.
• Developed and presented weekly data visualizations showcasing key customer metrics and feedback trends to CVS.com digital stakeholders, facilitating informed decision-making and strategic adjustments.

New York, New York, United States

• Developed and implemented a dynamic digital strategy and roadmap in collaboration with cross-functional stakeholders, securing significant investment and enabling innovation across key infrastructure gaps.
• Supported pilot development of a new digital product offering, coordinating with a third party to boost program awareness and navigation. The pilot targets National Account plan sponsors with $0 capital investment.
• Formulated a go-to-market strategy for middle and national accounts seeking advocacy services in alliance with a 3rd-party administrator; streamlined sales processes, reducing internal sales friction by 50%.
• Partnered with Commercial Member Services to support the productization of service model offerings and their long-term strategy on behalf of Group Commercial Members, developed new product documentation of existing.

• Employed advanced Excel techniques to analyze street drug samples, resulting in the identification of pharmaceutically active compounds and their respective concentrations.
• Developed visualizations of the distribution of drugs categorized by specific adulterants across many research sites, highlighting a 153% increase in the prevalence of samples containing 9+ toxic adulterants.
• Insights contributed to raising awareness of the escalating risks associated with street drug consumption.
• Acknowledged in Current Psychopharmacology for assistance in the preparation of the manuscript. (2021)

Philadelphia, Pennsylvania, United States

• Process export operations for an international logistics firm, including reviewing and distributing export documentation, providing reports, and providing internal support to operations team members.

Bachelor Of Science - Bs, Statistical Science & Data Analytics; Minor In Finance, Gpa: 3.73

Activities and Societies: Honors & Awards: Cum Laude; Dean’s List, Fall 2018, Spring 2019, Spring 2020, Fall 2020, Spring 2021 Activities.

Education record

Activities and Societies: Member of the National Honor Society