• Translate business needs to technical specifications and turn data into knowledge by designing, developing, deploying, and maintaining business intelligence solutions such as database queries, reports, and data visualizations.• Accomplishment: Quickly undertook tasks to upgrade user interface and user experience by creating dashboards and other visualizations for clients and business units.

• Document business and process requirements with internal customers. Design, code, test, and implement new BI reporting initiatives. Provide operational support for existing production reports.• Accomplishment: Immediately became a valued member of development team tasked with independent development, projects, and support of production reports.

• Update and maintain master database tables. Generate SQL scripts for update and research requests. Create detailed business requirements for ETL and transformation updates. Document key processes in support of data governance.• Accomplishment: Rapidly became a valued and integral member of the analytic team with high level responsibilities to manage on a regular basis.

• Effectively translate business requirements into an actionable format and function as an ongoing resource throughout the SDLC and project life-cycle. Write and run SQL queries in order to troubleshoot and research client requests. Develop document templates for use in team requirements building. Create detailed business requirements for standard and custom SSRS report development. • Accomplishment: Became SME responsible for fielding database questions, mentoring and training new employees, and performing SQL queries for other member of the team.

• Design, develop, and troubleshoot reports based on client requests. Adhere to client deliverables and all internal guidelines, standards, and SLA’s.• Accomplishment: Successfully learned and became proficient in VBA while also continuing to develop and program reports with internal company reporting tool. Extended proficiency in SQL and data management principles in order to effectively troubleshoot reports.

• Run, verify and upload reporting to secure FTP site for client access. Provide first line of support by prioritizing and facilitating requests through the on-line help desk ticketing system.• Accomplishment: Consistent and complete resolution for multi-million dollar clients. Became SME and assumed supervisory functions. Became proficient in SQL in order to troubleshoot and verifying client data for accuracy.