Interpreting video relay calls between the deaf/hear of hearing and hearing customers; working magic.

Scheduling installations of windows, siding, and roofing, setting up material drops, and pre/post inspections.

· Ensured a well-maintained and clean store area, while attending to customer questions, requests, and complaints in a prompt and effective manner.· Provided troubleshooting of store computer and register systems, quickly resolving issues to maintain a smooth workflow.· Boosted store performance by facilitating the provision of uninterrupted operations through the development of an effective employee schedule. As well as front end training of staff. · Monitored and reduced store shrink and loss while managing special order items and installations for customers.· Assisted deaf customers in finding best-fit products by utilizing the individuals’ natural mode of communication.