Daniel Serna Email & Phone Number

Diamond Bar, California, United States

• Collaborated with new customers to align both parties’ supply chains, warehousing, and logistics. This would ultimately foster a relationship which maintained contractual agreements and aligned the business on customer.
• Partnered with various functional teams on the completion of projects to ensure successful launches of new customer products within the existing network.
• Established project timelines for product launch, which were defined by the delegation of tasks to functional teams and the progress of existing timeline milestones.
• Overhauled existing SOPs and training material to improve the onboarding and integration of future business.
• Surpassed performance expectations, receiving the Supply Chain Team Performance award in 2023.
• Ensured mutual success by forecasting customer demand and writing orders to replenish customer distribution centers at a national level. By accurately predicting and planning for customer demand, service levels were.

Rialto, California, United States

• Supported onsite engineering and software teams to mobilize innovative manufacturing and warehouse processes to accomplish company objectives.
• Optimized ASRS workflow by providing data-supported evidence for process improvement, focusing on production to shipping flow.
• Streamlined KPI monitoring systems by improving the existing processes and training fellow team members.
• Advocated for warehousing and continuous improvement teams for the implementation of capital projects.
• Reported on ASRS performance by collecting, analyzing, and summarizing information metrics and trends.
• Scrutinized team practices to assist with JSA and the development of procedures to ensure workplace safety.

Corona, California, United States

• Delegated to the development and improvement of production processes for walk-in bathtub components such as blowers, jets, pumps, and motors.
• Researched and developed new products, including test fixtures for quality assurance and innovative components.
• Strengthened engineering efficiency by providing three-dimensional modeling, drafting, and 3D printing.
• Conducted data analysis of new and existing products by troubleshooting and analyzing root causes for failure.
• Developed test procedures and manufacturing instructions for various product lines to eliminate constraints following GMP.

NASA's Jet Propulsion Laboratory, Pasadena, CA

• Aided the construction and testing of various mechanical and electrical parts for the Mars Perseverance Rover and Europa Clipper.
• Supported various engineering and robotics teams to build and test their hardware up to flight level.
• Managed laboratory building by establishing and maintaining inventory and coordinating with teams throughout lab.
• Maintained tool and equipment calibrations as well as levels of sanitation pursuant to clean room protocols.
• Troubleshot various assemblies utilizing dielectric testing, vacuum testing, and stress testing.

Corona, California

• Assigned to military and civilian level subassembly projects for hydraulic pumps, motors, and actuators.
• Pioneered projects from concept to production following ISO and FAA regulations.
• Negotiated funding for engineering projects by quantifying financial gain and ROI.
• Researched and developed aerospace tooling, equipment, and parts to reduce costs and eliminate manufacturing constraints.
• Authored build and test instructions to ensure safe and effective assembly of components.
• Developed test stands and GSE structures involving piping and wiring systems.

Cabazon, California

• Troubleshot slot machines and ATMs to quickly fix them for customers.
• Found root causes for failure utilizing voltmeters, hand tools, oscilloscopes, and ohmmeters.
• Collaborated with team of technicians to maintain thousands of machines per shift.

Cincinnati Area, KY

• Troubleshot various consumer electronics such as TVs, DVD players, and stereos.
• Analyzed root causes of failure utilizing oscilloscopes, capacitance meters, voltmeters, hand tools, and schematics.

I provided customer service for students and their families, managed students' financial accounts and processed payments for Xavier University.

Master Of Science - Ms, Applied Data Science

Bachelor Of Science - Bs, Mathematics

Mathematics

Activities and Societies: Student Organization of Latinos

Math And Science