Daniel Jacquez Email & Phone Number

Fresno, CA, US

Fresno, California, United States

• Administer campus job placement program to ensure successful placement experience for students. Lead Career Services team to achieve placement results that align with regulatory standards and institutional guidelines.
• Played a key role in department career pathing and advancement programs, supporting Career Services staff in their growth, while actively contributing to campus leadership teams.

United States

• Managed admissions process for prospective students, ensuring compliance with relevant laws, regulations, and institutional policies. Assessed and interviewed candidates to understand educational needs and career goals.
• Consistently met or exceeded monthly enrollment goals set by the Director of Admissions.
• Regularly met and exceeded daily and weekly call targets for prospective student appointments, while actively participating in weekly campus student accountability meetings.

Fresno County, California, United States

• Enhance advisor performance by monitoring one phone call and one interview per advisor each week. Maintain high student engagement through weekly follow-up phone calls to all enrolled students. Facilitate two daily.
• Improved advisor skills through individualized training sessions and recommending further training as needed.
• Increased enrollment success by conducting post-close interviews with enrolled students and following up with non-enrollees.
• Led and supported new hire onboarding processes in collaboration with DOA, culminating in becoming a licensed trainer.
• Delivered comprehensive advisor performance evaluations through meticulous preparation and assessment.
• Streamlined financial aid processes for new students by managing customer service and workflow issues with Financial Aid staff.

Visalia, California, United States

• Oversee career services team while coordinating and evaluating units.
• Engage in human resources functions, including interviewing, hirings, training, performance appraisals, rewarding/disciplining, conflict resolution, and task delegation/management.
• Establish placement goals, monitor achievement, and provide coaching to remedy deficiencies.
• Schedule employer development for Career Services teams while setting targets for job orders/interviews.
• Ensure urgency and quality by auditing job orders/activities through Job Order Dashboard.
• Support graduates by reviewing available graduates and providing follow up plan.

Sacramento, California, United States

• Supported efforts to recruit, train, manage, supervise, and motivate Admissions Representatives and support staff.
• Conducted professional standards evaluations quarterly and annual/semi-annual performance reviews of each employee reporting to Admissions.
• Ensured successful performance by observing interviews and listening to phone calls while providing feedback and coaching.
• Performed weekly trainings with Admissions Representatives online/campus ground.
• Maintained full coverage for inbound leads during hours of operation by optimizing staff schedules.
• Coached and developed Admissions Representatives identified as potential leaders to prepare for future stars and leadership roles.

Bakersfield, California

• Championed and implemented regional initiatives/company-wide programs promoting Oportun’s Mission.
• Secured new customers and consistently outperformed district sales objectives for Central Valley region.
• Maximized sales and promoted high levels of customer satisfaction/financial performance by leading, coaching, mentoring, and directing team of Customer Loyalty Supervisors and Representatives.
• Built community business partnerships with Chamber of Commerce and Hispanic Chamber of Commerce.
• Increased team engagement through strategic vision/goals, training, and annual employee evaluations.
• Enhanced service experience and increased profitability by partnering with cross-functional teams.

Bakersfield, California Area

• Increased college registration by coaching admissions department in scheduling appointments.
• Developed long-term relationships by building rapport with local community and corporate/private sector.
• Implemented certification and degree programs for the Bakersfield campus.
• Maintained strong communication/collaboration between Admissions, Financial Aid, and Student Services.
• Recognized as Campus Employee of the Month in 2012 and 2014.
• Played integral role in the Kaplan campus leadership mentor program.

Bakersfield, California Area

Bakersfield, California Area

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Science - Bs, Business Administration, Management And Operations

Transfer To Univerisity Of Phoenix, Gen