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Daniel Mathieson Email & Phone Number
Senior Manager - Head of Customer Success and Operations
at
SITA
1 work email found
@sita.aero
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Manager - Head of Customer Success and Operations
Location
Sunbury-On-Thames, England, United Kingdom
Company size
Who is Daniel Mathieson? Overview
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Quick answer
Daniel Mathieson is listed as Senior Manager - Head of Customer Success and Operations at SITA, a company with 8509 employees, based in Sunbury-On-Thames, England, United Kingdom. AeroLeads shows a work email signal at sita.aero and a matched LinkedIn profile for Daniel Mathieson.
Daniel Mathieson previously worked as Senior Manager - Head of Customer Success & Operations at Sita and Apprenticeship Manager at Sita. Daniel Mathieson holds Higher National Diploma (Hnd), Elec / Mech Engineering from Kingston College.
Company email context
Email format at SITA
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{first}.{last}@sita.aero
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AeroLeads found 1 current-domain work email signal for Daniel Mathieson. Compare company email patterns before reaching out.
Profile bio
About Daniel Mathieson
I am an individual that has extensive IT Operational experience of over 25+ years, who understands what great success looks like, and able to pre-empt service issues before they arise. Experience of transitioning services into live operation, and being a leader that can balance the delivery of both short term operational demands and long term strategy. ITIL v3 certification and extensive experience in a technical service delivery role. Specialties: ITIL Service management, NVQ A1 Assessor
Listed skills include Airports, Airlines, Aviation, Service Delivery, and 27 others.
Current workplace
Daniel Mathieson's current company
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Sita
9 roles
Daniel Mathieson work experience
A career timeline built from the work history available for this profile.
Senior Manager - Head Of Customer Success & Operations
CurrentAs the Head of Service Management and Operations for our Heathrow Airport managed services account, I lead the delivery of IT Network and Telecommunications services, ensuring operational excellence in one of the world's busiest travel hubs. My role focuses on providing a seamless, reliable IT service experience, underpinned by strong stakeholder.
Aug 2023 - Present
Apprenticeship Manager
CurrentAs an Apprenticeship Manager, I am dedicated to leading and overseeing high-quality apprenticeship program in ITC that help bridge the skills gap and support talent development within our organisation department. My role involves designing, implementing, and managing apprenticeship initiatives that align with both business objectives and the personal.
Sep 2019 - Present
Customer Success Manager
As a Customer Success Manager (CSM) specialising in IT Network and Telecommunications, I focus on bridging the gap between technology and customer needs, ensuring that our clients derive maximum value from our services. I work closely with stakeholders to understand their goals, align our IT solutions with their business objectives, and ensure seamless.
Mar 2019 - Aug 2023
Operations Manager - Heathrow It
As an Operations Manager in IT Networks and Telecommunications, I ensure the efficient delivery and continuous performance of our IT infrastructure, providing high-availability services that cater to our clients' varied needs. I manage the daily operations of complex network and telecommunications systems, ensuring alignment with SLAs and industry best.
Apr 2012 - Feb 2019
It Network Field Engineer L2
As an IT Network Field Engineer Level 2 at Heathrow, I specialise in providing on-site support across the entire airport, focusing on the installation, maintenance, and optimization of complex network systems. My responsibilities include configuring and troubleshooting network equipment such as routers, switches, firewalls, and related infrastructure to.
May 2011 - Mar 2012
It Network Engineer
Sep 2003 - Jun 2011
It Network Technician
Aug 2002 - Sep 2003
Advance Modern Apprenticship In Elec /Mech Engineering
Aug 1998 - Aug 2002
Team & coworkers
Colleagues at SITA
Other employees you can reach at sita.aero. View company contacts for 8509 employees →
LA
Lorna Audrey Matlapeng
Colleague at Sita
City Of Johannesburg, Gauteng, South Africa, South Africa
View →
TS
Tshepo Shibambo
Colleague at Sita
Johannesburg, Gauteng, South Africa, South Africa
View →
BM
Bobo Modise
Colleague at Sita
City Of Johannesburg, Gauteng, South Africa, South Africa
View →
SN
Sharona Naidoo
Colleague at Sita
Johannesburg Metropolitan Area, South Africa
View →
AS
Ahmed Saad Alshahrani
Colleague at Sita
Riyadh, Saudi Arabia, Saudi Arabia
View →
FS
Fahad Salman Al Zaabi
Colleague at Sita
Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates
View →
HM
Helmut Mondorf
Colleague at Sita
Greater Melbourne Area, Australia
View →
AK
Ani K
Colleague at Sita
Varanasi, Uttar Pradesh, India, India
View →
FD
Fred Dong
Colleague at Sita
Hong Kong SAR, Hong Kong
View →
ZP
Zanele Papa
Colleague at Sita
South Africa, South Africa
View →
Lorna Audrey Matlapeng
Colleague at Sita
City Of Johannesburg, Gauteng, South Africa, South Africa
View →
TS
Tshepo Shibambo
Colleague at Sita
Johannesburg, Gauteng, South Africa, South Africa
View →
BM
Bobo Modise
Colleague at Sita
City Of Johannesburg, Gauteng, South Africa, South Africa
View →
SN
Sharona Naidoo
Colleague at Sita
Johannesburg Metropolitan Area, South Africa
View →
AS
Ahmed Saad Alshahrani
Colleague at Sita
Riyadh, Saudi Arabia, Saudi Arabia
View →
FS
Fahad Salman Al Zaabi
Colleague at Sita
Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates
View →
HM
Helmut Mondorf
Colleague at Sita
Greater Melbourne Area, Australia
View →
AK
Ani K
Colleague at Sita
Varanasi, Uttar Pradesh, India, India
View →
FD
Fred Dong
Colleague at Sita
Hong Kong SAR, Hong Kong
View →
ZP
Zanele Papa
Colleague at Sita
South Africa, South Africa
View →
4 education records
Daniel Mathieson education
Higher National Diploma (Hnd), Elec / Mech Engineering
Higher National Diploma (Hnc), Mech / Elec Engineering
Btec National Diploma, Engineering
Gcse
Whitton Secondary School
FAQ
Frequently asked questions about Daniel Mathieson
Quick answers generated from the profile data available on this page.
What company does Daniel Mathieson work for?
Daniel Mathieson works for SITA.
What is Daniel Mathieson's role at SITA?
Daniel Mathieson is listed as Senior Manager - Head of Customer Success and Operations at SITA.
What is Daniel Mathieson's email address?
AeroLeads has found 1 work email signal at @sita.aero for Daniel Mathieson at SITA.
Where is Daniel Mathieson based?
Daniel Mathieson is based in Sunbury-On-Thames, England, United Kingdom while working with SITA.
What companies has Daniel Mathieson worked for?
Daniel Mathieson has worked for Sita, Baa, and Heathrow.
Who are Daniel Mathieson's colleagues at SITA?
Daniel Mathieson's colleagues at SITA include Lorna Audrey Matlapeng, Tshepo Shibambo, Bobo Modise, Sharona Naidoo, and Ahmed Saad Alshahrani.
How can I contact Daniel Mathieson?
You can use AeroLeads to view verified contact signals for Daniel Mathieson at SITA, including work email, phone, and LinkedIn data when available.
What schools did Daniel Mathieson attend?
Daniel Mathieson holds Higher National Diploma (Hnd), Elec / Mech Engineering from Kingston College.
What skills is Daniel Mathieson known for?
Daniel Mathieson is listed with skills including Airports, Airlines, Aviation, Service Delivery, Sla, It Service Management, It Strategy, and Wlan.
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