Daniel Jerry Email & Phone Number

Fct, Nigeria

* Attend to Walk-in customers, listen to their concerns about their vehicles, and diagnose problems (to the best of your ability.* Schedule service appointments and estimate repair costs.* Explain repair options and recommendations to customers in a clear and concise way.* Liaise with service technicians to ensure repairs are completed accurately and efficiently.* Create repair orders, invoices, and process payments.* Maintain accurate customer and vehicle records in our… Show more * Attend to Walk-in customers, listen to their concerns about their vehicles, and diagnose problems (to the best of your ability.* Schedule service appointments and estimate repair costs.* Explain repair options and recommendations to customers in a clear and concise way.* Liaise with service technicians to ensure repairs are completed accurately and efficiently.* Create repair orders, invoices, and process payments.* Maintain accurate customer and vehicle records in our service software.* Uphold a high standard of customer service, ensuring customer satisfaction throughout the repair process.* Up-sell additional services or parts when appropriate to drive customer satisfaction. Show less

Abuja, Nigeria

* Field a variety of customer inquiries via phone, email, or chat, addressing questions about our services, plans, billing, and troubleshooting technical issues.* Provide exceptional customer service, actively listening to concerns, and working towards solutions that exceed expectations.* Effectively explain complex technical information in a clear and concise manner.* Process customer requests, including plan changes, service activations, and troubleshooting basic technical… Show more * Field a variety of customer inquiries via phone, email, or chat, addressing questions about our services, plans, billing, and troubleshooting technical issues.* Provide exceptional customer service, actively listening to concerns, and working towards solutions that exceed expectations.* Effectively explain complex technical information in a clear and concise manner.* Process customer requests, including plan changes, service activations, and troubleshooting basic technical problems.* Research and resolve customer billing issues.* Uphold company policies and procedures while ensuring a positive customer experience.* Maintain accurate customer records in our internal systems.* Up-sell and cross-sell additional services and products when appropriate to suit customers taste. Show less