Daniel Johnson Email & Phone Number

Fresno, California, United States

Carlsbad, California

Abu Dhabi

• ADS Securities is a licensed and regulated financial brokerage of the central bank of the United Arab Emirates that offers commodity trading, foreign exchange and multi-asset investment services. As BA and head of CRM.
• Managed a team consisting of Salesforce developers / admins and project manager
• Designed, proposed and implemented corporate policy, processes, integrations with Salesforce
• Merged two Force.com… Show more ADS Securities is a licensed and regulated financial brokerage of the central bank of the United Arab Emirates that offers commodity trading, foreign exchange and multi-asset investment.
• Merged two Force.com instances within a single instance, data migration, object / process cloning, etc.
• Organized and conducted requirements elicitation meetings with business to collect requirements

Dubai, United Arab Emirates

• Train new and existing users.
• Support end users with technical support and training.
• Create training materials and user documentation.
• Maintain accuracy and security for data.
• Implement enhancements to salesforce.com; keep current on new features of salesforce.com to create recommendations for best practices and utilization of this program.
• Maintain and apply working knowledge of Salesforce.com capabilities and best practices.

Thailand / UAE

• Proprietary Equity Fund Trader / Manager, Profit-sharing Co-operative: A private fund for exclusive investors where fees / costs are shared, increasing profits per investor. Fund was created on the value of.
• Established objectives, financial statement analysis, conducted extensive global market research for future investment
• Acquired clients and… Show more Proprietary Equity Fund Trader / Manager, Profit-sharing Co-operative: A private fund for exclusive investors where fees / costs are shared, increasing profits per investor. Fund was.
• Acquired clients and produced returns to clientele on quarterly basis between 6-12% including dividend yields < 3%
• Regularly sustained communication with clientele concerning returns, dividends and risk assessments (regional & global)
• Produced records, cash/capital flow statements, transactions and clientele correspondence 24/7 availability Show less

Abu Dhabi / Dubai, UAE

• Business development executive specializing in delivering optimized business turnover. Analyst of business operations, procedures / policies and sales team performances.
• Built extensive network of potential clients, customers, leads, resulting in minimum monthly revenue of $100,000 USD
• Designed and implemented sales performance analysis framework to increase productivity and evaluate team for improvement
• Through the performance analysis, productivity increased by 15%, resulting… Show more Business development executive specializing in delivering optimized business turnover. Analyst of business operations, procedures /.
• Through the performance analysis, productivity increased by 15%, resulting in increased booked meetings and revenue
• Processed clients through the investment payment process exceeding $1.3 million USD From July-December 2012

Thailand

• Customer Relationship Management (CRM) of Import / Export SME Customers, Kasikornbank (KBank): Investigated the CRM policies, procedures and implementation of loan sales towards SME customers.
• Investigated the implementation of ISQs towards employees & customer service quality to increase customer loyalty
• Examined KBank manager’s perspective of CRM marketing strategies towards Thai SME customers
• Analyzed the internal service qualities (ISQ) of KBank and the effectiveness… Show more Customer Relationship Management (CRM) of Import / Export SME Customers, Kasikornbank (KBank): Investigated the CRM policies.
• Analyzed the internal service qualities (ISQ) of KBank and the effectiveness towards employees
• Proposed viable recommendations and proposals for improving KBank’s CRM towards internal and external customers Show less

Thailand

• Real Estate Development Assistant: Specializing in residential, commercial and office real estate consultancy and development as well as brokering in global commodities and rare earth minerals.
• Developed cash flow statements, balance sheet restructuring, sales projections and outlined future cost analysis
• Designed floor plans using AutoCAD in accordance to customer specification for custom homes
• Acquired visa / work permit paperwork preparation as well as field supervising

Fresno, California

• Assistant to the VP of Construction: Trusted right hand of the VP of Construction in assisting with day to day real estate construction operations as well as liaison and company representative during meetings and.
• Performed services for new home buyers: walk through, request gathering, follow up and liaison
• Corresponded between the VP, contractors, city hall, engineers, inspectors, escrow/loan officers, brokers and accountants
• Trusted carrier of… Show more Assistant to the VP of Construction: Trusted right hand of the VP of Construction in assisting with day to day real estate construction operations as well as liaison and company.
• Trusted carrier of architectural/engineering blue prints, permits, contracts, agreements and sensitive legal paperwork Show less

Master Of Business Administration (Mba), International Business/Southeast Asia

Activities and Societies: MBA Student Committee President

Bachelor Of Arts (B.A.), Arts And Humanities, Communication