Customer Service Executive
Current• Marketing company products Facilitate registration of new clients• Clerical asks• Participate in product marketing• Provide daily report• Responsible for cumulating and maintaining client information• Handles incoming calls or inquiries from prospective customers or clients• Assists customers effectively by solving customer disputes• Provides customer additional information or explains services• Discusses products offered and ensures customer… Show more • Marketing company products Facilitate registration of new clients• Clerical asks• Participate in product marketing• Provide daily report• Responsible for cumulating and maintaining client information• Handles incoming calls or inquiries from prospective customers or clients• Assists customers effectively by solving customer disputes• Provides customer additional information or explains services• Discusses products offered and ensures customer satisfaction• Tactfully handles confrontational or stressful interactions with the public• Completes supporting papa work and data entry as required• Accurately captures customer information• Creates and maintains service reports• Maintain good customer relationship• Maintain good public relation• Clients follow up and performance• Record management• Organization of seminars for client• Maintain good customer relationship• Maintain good public relation• Clients follow-up and performance• Record management• Offer good customer service to clients• Handling problems• Assisting sales Show less