I am a conscientious person who work hard and pay attention to details. I am flexible, quick to pick up new skills and eager to learn from others. I have had extensive vacation work experience in office environment, retail sector and service firm which give me varied skills and ability to work with any different type of individual.
Wescol Ltd
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Customer Service ExecutiveWescol Ltd Jun 2019 - PresentKenya• Marketing company products Facilitate registration of new clients• Clerical asks• Participate in product marketing• Provide daily report• Responsible for cumulating and maintaining client information• Handles incoming calls or inquiries from prospective customers or clients• Assists customers effectively by solving customer disputes• Provides customer additional information or explains services• Discusses products offered and ensures customer… Show more • Marketing company products Facilitate registration of new clients• Clerical asks• Participate in product marketing• Provide daily report• Responsible for cumulating and maintaining client information• Handles incoming calls or inquiries from prospective customers or clients• Assists customers effectively by solving customer disputes• Provides customer additional information or explains services• Discusses products offered and ensures customer satisfaction• Tactfully handles confrontational or stressful interactions with the public• Completes supporting papa work and data entry as required• Accurately captures customer information• Creates and maintains service reports• Maintain good customer relationship• Maintain good public relation• Clients follow up and performance• Record management• Organization of seminars for client• Maintain good customer relationship• Maintain good public relation• Clients follow-up and performance• Record management• Offer good customer service to clients• Handling problems• Assisting sales Show less
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Hr AssistantMasinde Muliro University May 2016 - Aug 2018KenyaGive summery of application made Record keeping of all application made Assist in Preparing training analysis Reviews and verify employment records of new and current employees to ensureaccurate determination and documentation of contract period Assist in ensuring that human resource files and records are maintained in accordancewith legal requirements and the programme’s policies and procedures Assisting in the short listing applicants Prepare soft copy of… Show more Give summery of application made Record keeping of all application made Assist in Preparing training analysis Reviews and verify employment records of new and current employees to ensureaccurate determination and documentation of contract period Assist in ensuring that human resource files and records are maintained in accordancewith legal requirements and the programme’s policies and procedures Assisting in the short listing applicants Prepare soft copy of the online applicant’s documents Assists in preparing customer Feedback analysis Prepare soft copy of the online applicant’s documents Responds to inquiries from managers, employees, and the public on a variety of HumanResources questions, referring more complex questions to the appropriate officers Proper employee record management Assist in interviewing candidates Updating staffs information and file details Assist in preparing for recruitments and carrying out interviews Deal with employee requests regarding human resources issues, rules, and regulations. Process documentation and prepare reports relating to personnel activities (staffing,recruitment, training, grievances, performance evaluations etc.) Organizing training and workshops for staff on HR related topics. Assist in recruiting, training and developing staff Show less
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Customer Care OfficerAgrics East Africa Jun 2013 - Jul 2016Kakamega -
Human Resource OfficerAmref Maanisha Pioneer Players Jun 2013 - Jul 2016Kakamega County, KenyaKenyaKenyaGive summery of application made Record keeping of all application made Assist in Preparing training analysis Reviews and verify employment records of new and current employees to ensureaccurate determination and documentation of contract period Assist in ensuring that human resource files and records are maintained in accordancewith legal requirements and the programme’s policies and procedures Assisting in the short listing applicants… Show more KenyaKenyaGive summery of application made Record keeping of all application made Assist in Preparing training analysis Reviews and verify employment records of new and current employees to ensureaccurate determination and documentation of contract period Assist in ensuring that human resource files and records are maintained in accordancewith legal requirements and the programme’s policies and procedures Assisting in the short listing applicants Prepare soft copy of the online applicant’s documents Assists in preparing customer Feedback analysis Prepare soft copy of the online applicant’s documents Responds to inquiries from managers, employees, and the public on a variety of HumanResources questions, referring more complex questions to the appropriate officers Proper employee record management Assist in interviewing candidates Updating staffs information and file details Assist in preparing for recruitments and carrying out interviews Deal with employee requests regarding human resources issues, rules, and regulations. Process documentation and prepare reports relating to personnel activities (staffing,recruitment, training, grievances, performance evaluations etc.) Organizing training and workshops for staff on HR related topics. Assist in recruiting, training ,development and appraisal Show less
Daniel Jonathan Education Details
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Kenya Institute Of ManagementUpper Credit -
Kenya Institute Of Management -
Masinde Muliro UniversitySecond Class Honour -
Business EducationSecond Class Honours -
Masinde Muliro UniversitySecond Class Honours
Frequently Asked Questions about Daniel Jonathan
What company does Daniel Jonathan work for?
Daniel Jonathan works for Wescol Ltd
What is Daniel Jonathan's role at the current company?
Daniel Jonathan's current role is Customer Support ||Human Resource Officer.
What schools did Daniel Jonathan attend?
Daniel Jonathan attended Kenya Institute Of Management, Kenya Institute Of Management, Masinde Muliro University, Business Education, Masinde Muliro University.
Not the Daniel Jonathan you were looking for?
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Daniel Jonathan
Undergraduate Management At Binus University | In Progress: Google Project Management CertificateKebon Jeruk -
1yahoo.com
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Daniel Jonathan
Greater Toronto Area, Canada -
Daniel Jonathan
Ibirité, Mg
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