Daniel Joseph Sugumar Email & Phone Number

Chennai

I used to lead, monitor, and supervise a group of team members to achieve goals that contribute to the growth of the organisation and to individuals as well.Client handlingUnderstanding/reviewing the client requirements and briefing it back to internal team.Clarifying the production queries.Prompt and regular communication with the clients.Liaise with various stakeholders of internal team to ensure that the quality output of delivery is met the high standards and On-time to customer.Provide the solution immediately to our clients for their enquiries.Weekly/Monthly KPI & Other Reports to Clients.Annual Business Review with the Clients.Monthly/Quarterly Collaboration Call with the Clients to discuss about the operations and quality.Daily catch up call/meeting with the team to discuss about the day target, updates and challenges.Planning the resources for the weekdays and weekends.Taking action to the escalations and clarifications from Clients where my intervention is needed.Provide constructive feedback to the team in regular intervals to enhance their skill set and fill the gap identified.Nurturing my step down to get ready to take up additional responsibilities to avoid the dependencies.

Chennai, Tamil Nadu, India

Providing brand protection and consistency through the management of client relationships and Brand specific projects; my role involves:• Channel feedback from customers through to the correct departments, Interface with client on a daily basis and maintain an excellent relationship• Managing FMCG Clients across Europe and USA, accountable for few major clients such as Unilever, Iceland, Pladis, KP & Snacks, Ferrero and Colgate.• Managed the clients across Europe, USA and Australia, accountable for few major Pharmaceutical clients such as Mylan, MSD, Astrazenca, Biogen, Sanofi, Shire, Norgine, DowAgro Science, Santen accounts.• Played a Major role in Mylan as SPOC (Single point of contact) across 32 Regions.• Accurate and timely invoice generation through meticulous maintenance of correct project details and supporting evidence, including change orders and rework, throughout the project life-cycle.• Oversee and coordinate day-to-day activities and ensure accuracy is maintained.• Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardisation and simplification.• Responsible for quality and timely completion of projects.• Constant interaction with senior management on any issues.

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

• Developed numerous marketing programs (logos, brochures, newsletters, infographics, presentations, and advertisements) and guaranteed that they exceeded the expectations of our clients.• Study design briefs and determine requirements• Conceptualize visuals based on requirements• The ability to come up with concepts & designing• Prepare rough drafts and present ideas

B.Tech, Printing And Packaging

Diploma, Printing Technology

Ux, User Experience