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Daniel K. previously worked as Customer Service Representative at Voila By Sobeys and Mobile Sales representative at Virgin Mobile Canada. Daniel K. holds Master In Environmental Studies (Mes-Planning), City/Urban, Community And Regional Planning from York University.
Recent new grad of the Faculty of Environmental Studies program in York university. Down to earth nature and enthusiastic, passionate in everything I do. As a Masters student in Urban Planning, I have had the privilege of gaining a comprehensive understanding of the many different aspects of urban planning. I have always believed in the power of collaboration and I am confident that my exceptional interpersonal skills enable me to work effectively with diverse groups of people. My broad skill set and adaptability make me confident that I can serve multiple roles in any planning team. My passion for contributing to the development of sustainable, equitable, and livable communities drives me forward and I am excited about the limitless opportunities that lie ahead in my career.
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-Responded to customer needs and complaints via phone,email, and chat with empathy and efficiency.-Utilized various software and tools to provide exceptionalcustomer service that aligned with company goals.
Customer facing: -Developed new relations with customers to meet their telecommunication and product needs.- Logged new and existing customer information; Handling customer management needs whenrequested.- Resolving of customer needs and complaints in a timely manner.- Exceed standards for sales and customer satisfaction targets on a month-to-month basis.- Meet all prospective customers with a smile; leaving them with a good impression in order tofacilitate and… Show more Customer facing: -Developed new relations with customers to meet their telecommunication and product needs.- Logged new and existing customer information; Handling customer management needs whenrequested.- Resolving of customer needs and complaints in a timely manner.- Exceed standards for sales and customer satisfaction targets on a month-to-month basis.- Meet all prospective customers with a smile; leaving them with a good impression in order tofacilitate and bring the company I represented in the forefront of all they had to offer.Administrative: -Adept in technology and adaptive to learn all technological skills. Maintain necessary skills fordata entry, calendar planning, written communications, etc. Have used set skills to completeadministrative task.- Development (printing and scanning) of reports of previous sales days which included statisticsof customer satisfaction.- Detail-oriented and able to multitask; Able to do administrative task while focusing oncustomers that came in to focus on their needs as well. Good active listening skills and goodmemory.-Highly organized and maintain cleanliness at the workspace in order to help facilitateadministrative tasks. Show less
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Daniel K. is based in Maple, Ontario, Canada.
Daniel K. has worked for Voila By Sobeys and Virgin Mobile Canada.
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Daniel K. holds Master In Environmental Studies (Mes-Planning), City/Urban, Community And Regional Planning from York University.
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