Daniel K. Email & Phone Number

Huntington Beach, California, United States

Orange County, California Area

As the QA Manager am responsible for: Quality System Management, Compliance with AS9100D, MIL-PRF: 5110, 31032, 50884, and IPC Specifications.

Orange County, California Area

Quality Control ManagerMay 2015-Present, Bench 2 Bench Technologies (PCB Manufacturer)Appointed To Manage The Entire Quality System From Document Compliance AndControl, RMAs, SCARs, Both In-House, And External Audits, The Inspection Staff, BothIn-Process, And Final Product Quality. Member Of The Senior Management Team.Selected Contributions:• Reduced DPPM 60% While Yield Improved 25%.• Reduced Findings From ISO Audits By 60%.• Reduced Findings From Customer Audits By 40%.• Improved Inspector Efficiency By 16%.• Repaired Damaged Customer Relations Through Informative, Timely,And Thoughtful Communications.

Orange County, California Area

Engaged To Develop Sales For The Entire Product Line Throughout Southern CaliforniaAnd Arizona.Selected Contributions:• Introduced Tapco, And Its Product Line To Customers In The Territory NotPreviously Called On.• Developed New Customers For Prepreg, Copper Foil, Lamination Products, AndDrill Accessories.

Orange County, California Area

Responsible for introducing and managing all aspects of Panasonic’s Flexible Laminate line in North America. Accountable for achieving sales budget projections, product line profitability, and building supplier relations. Also handled select key customers in California as the overall Account Manager.Selected Contributions:• Grew the business from zero sales to $1,000,000 annually in just a few short years.• Gained product approval at twenty-nine fabricators, as well as at over twenty OEM’s.• Established Panasonic as the first supplier to this market segment who successfully achieved significant market share against the dominant supplier.• Developed strategic relationships with all of the key customers in California and across the U.S.• Informed Panasonic about the new products that were required for success in the industry and successfully introduced those products.• Facilitated qualification of Panasonic materials at industry recognized testing services.• Educated the Manufacturer about the Commercial, and Technical needs of the domestic market resulting in product and product line modifications.• Located, developed, and qualified a rare, overseas supplier of market suitable Coverlay materials.

-Overall responsibility for divisional sales, market share, profitability, and distributor relationships-Coordinated, directed, and managed 2 outside field sales managers in conjunction with the global distribution network to accomplish divisional sales/profitability goals-Directed 2 inside sales people with responsibility for order entry, pricing verification, export shipment compliance, customer service, and shipping compliance--Developed, introduced, and directed field sales for the most profitable product in company history -Managed a worldwide distribution network with annual sales exceeding industry growth by 5-30%-Coordinated direct field sales efforts to maximize existing product market share-Gathered, coordinated, and analyzed market data to develop and implement effective staffing, manufacturing, inventory, raw material, and budgetary strategies

Technical Service Manager 1990-2003 The function of this position was primary responsibility for divisional sales, market share, profitability, and distributor relationships, while providing technical sales and processing information to end-users.-Functioned as the sole, global, direct field sales contact for the division, driving sales, market share, and developing new products to meet emerging technology needs-Participated in divisional budgetary planning based on market analysis, distribution in-put, and market share gain/loss-Decisioned and arbitrated customer complaints regarding faulty, or non-functioning product-Increased market share of primary products in a declining markets by 10-14%-Identified, qualified, and appointed distributors in Taiwan, China, Singapore, Thailand, Spain, and Scandanavia-Drove Asia exports to significant levels of divisional sales-Profitably introduced 5 new products to the market, 1 growing to the 2nd highest turnover in the division

Senior Technical Service Engineer-Provided national technical support to field sales and end-users-Investigated and resolved technical performance problems with end-users-Authored and presented technical presentations at trade shows, industry gatherings, and at customer sites.-Member of the sales team that established 2nd supplier position at Digital Equipment Corp.-Facilitated corporate approval of high speed substrate into Unisys

Quality Assurance Engineer-Overall responsibility for in-process quality inspection and pass/fail decision making-Instituted and managed in-line process auditors (8)-Wrote the process guidelines for each process and the associated quality pass/fail requirements-Managed the QA laboratory including installation of Statistical Process Controls and pass/fail inspection of Cross-sections-Set-up and managed the drill bit re-pointing operation

Imaging Department Manager-Overall responsibility for department costs, productivity, quality, and personnel management-Developed efficient manufacturing processes, evaluate raw materials, and maintain equipment-Engineered Multilayer imaging process including process documentation, and pass/fail criteria

-Overall responsibility for department costs, productivity, quality, and personnel management-Developed efficient manufacturing processes, evaluate raw materials, and maintain CNC drills-Engineered Multilayer drilling process including process documentation, and pass/fail criteria