Customer service professional with comprehensive experience in operational management, employee relations and cost-effective solutions for highly-trafficked and fast-growth food, cannabis and retail industries. Strong ability to develop teams to exceed company expectations and sales metrics. Record of success in product promotions, sales strategies and process improvements to support operational excellence. Adept at driving new sales and business growth by developing strong and sustainable client relationships. Equally strong in coordinating and leading customer service initiatives, developing action-driven plans and supporting corporate growth objectives. Demonstrated excellent proficiency in Microsoft Office Applications, social media platforms and multiple POS systems.Areas of Excellence:Account Management • Customer Service • Client Engagement/Relations • Strategic Planning Sales & Marketing Strategies • Compliance Management • Team Coaching & Mentoring • Process Improvement Cross-Functional Collaboration • Product Promotions • Retail Sales • Technical Support
Listed skills include Customer Service, Pos, Product Transfer, Bartending, and 31 others.