* Understand the team's roadmap and acts as a technical authority at the team level* Understands the business requirements of the company, designs and documents those as technical solutions for the team to follow * Regular presentations to the team about architecture, new developments and technical topics* Acts as a positive role-model for the team leading by example * Acts as system owner for critical systems * Uses a systematic process of debugging to diagnose issues within their domain* Anticipates and solves potential problems in the team* Guides the team, upholding best practices and quality standards, ensuring that the solution is optimized using accepted design principles * Exhibits expertise in their team's domain, including the breadth of services, how they interact, and data flows between systems* Communicates effectively outside of their team or squad

• Network Infrastructure Revamp for Deriv Rwanda • Monitoring and maintaining networks and servers.• Upgrading, installing and configuring new hardware and software to meet company objectives.• Implementing security protocols and procedures to prevent potential threats.• Creating user accounts and performing access control.• Performing diagnostic tests and debugging procedures to optimize computer systems.• Documenting processes, as well as backing up and archiving data.• Developing data retrieval and recovery procedures.• Designing and implementing efficient end-user feedback and error reporting systems.• Supervising and mentoring IT department employees, as well as providing IT support.• Keeping up to date with advancements and best practices in IT administration.• Monitoring and maintaining networks and servers.• Upgrading, installing and configuring new hardware and software to meet company objectives.• Implementing security protocols and procedures to prevent potential threats.• Creating user accounts and performing access control.• Performing diagnostic tests and debugging procedures to optimize computer systems.• Documenting processes, as well as backing up and archiving data.• Developing data retrieval and recovery procedures.• Designing and implementing efficient end-user feedback and error reporting systems.• Supervising and mentoring IT department employees, as well as providing IT support.• Keeping up to date with advancements and best practices in IT administration.• Support the procurement process for IT equipment and services.

• Analyzed software and hardware projects to find solutions that meet client requirements. • Consulted with clients to determine feasibility of computer programs and network plans. • Participate in multidisciplinary projects in areas such as Internet Of Things (IOT) and robotics• Meet with managers, vendors, and others to solicit cooperation and resolve problems

• Participated in on-the-job training with senior computer programmers. • Wrote, tested, and altered computer programs to meet customer requirements. • Updated programs to meet new operational and security standards. • Analyzed and created summary reports of computer programs detailing workflow and logic.

• Taught my students computer essentials• Taught my students online essentials• Taught my students word processing• Taught my students spreadsheets • Taught my students presentation• Taught my students IT Security• Taught my students Online Collaboration• Taught my students Data Protection• Taught my students information literacy

• Select, manage and source information resources, both hard copy and electronic, to meet your employer's or client's needs • Support and contribute to IT-related tasks or projects through the implementation of appropriate technologies and solutions • Classify, collate and store information, usually using special computer applications, for easy access and retrieval • Create and search databases through Database administration • Manage support services for the Organization’s IT systems, platforms, and products; including management of IT support technician(s), communicating job expectations, and appraising performance as appropriate. • Configure Network appropriately to make sure it is on 24/7 to enable efficiency amongst end users. • Develop and manage electronic resources using, for example, online databases and content management systems. • Develop and manage internal information resources and networks via intranet sites. • Oversee the development of new information systems. • Respond to enquirers' requests using electronic and printed resources. • Run effective enquiry and current awareness or 'alerting' services and develop communications strategies • Provide training and advice to colleagues, and sometimes clients, on the use of electronic information services. • Manage the overall technology infrastructure for the Organization including planning, implementation, and management of the software applications and hardware infrastructure that support operations, liaising as relevant with technology service providers. • Support the procurement process for IT equipment and services. • Undertake such other duties as may be requested by the ICT Business Partner to support delivery of the ICT strategy and the Organization’s business plan.

• Taught my students how to configure switches, routers and server• Taught my students how to configure access points • Taught my students how to terminate ethernet cables• Taught my students how to use packet tracer to create simulations for network topologies • Taught my students networking fundamentals• Taught my students how to use network monitoring tools

• Construct and design network infrastructure for UTB Gisenyi campus• Configure routers, switches, servers and access points according to the new network infrastructure for UTB Gisenyi campus. • Put in place the different network devices in accordance with the network infrastructure I designed.• Test and run the network infrastructure design.• Make manuals for the design and configurations for the network infrastructure for easy maintenance and upgrade.• Document the details of the network infrastructure and make recommendations accordingly.

• Analyze client premises and find a clear topology for network setup. • Network construction for the whole company as per request of the client. • Server administration and configuration for the company. • Clear manual writing to make work easy for their system and network administrators. • Firewall configurations for the security protection of the whole company. • IT Infrastructure support for the organization until the end of the contract• Network analyzing for the company.

• Serve as liaison between clients, developers, and programmers to facilitate expedient communication and efficient workflow. • First point of contact for the organization’s network users when they experience technical problems • Overseeing the organization’s internet and intranet and making sure it is working all the required times and this is through installing upgrades and maintaining the hardware. • Gathering information from the computer users to be able to identify and solve different problems that may surface in the organization. • Maintaining the daily security systems of the organization through doing regular backups and setting up, deleting user accounts in the organization. • Assist internal and external users to solve computer problems in a timely manner.

• Analyze client-specified problems to develop hardware and software solutions that fulfill operational requirements. • Modify and test systems and networks to add functionality and improve workflow. • Develop and modify system design procedures to meet updated quality and security standards. • Assist internal and external customers to solve computer problems in a timely manner. • Serve as liaison between clients, developers, and programmers to facilitate expedient communication and efficient workflow.