Senior Retail Store Manager with a demonstrated history of working in the leisure, travel & tourism industry. Skilled in Customer Service Management, People and performance management,Sales, Customer Retention, Risk and Compliance, Sales Management, and Travel & Tourism. I am confident, self sufficient sales professional with a Higher National Diploma In Travel And Tourism.I have worked in the travel industry now for 10 years and have a true passion for people development & customer satisfaction.My proudest and most recent achievement was being awarded Regional Manager of the Year 2022 in my first year as a new manager.