User Experience Researcher
-Conducted in-depth interviews, contextual inquiries, and usability testing sessions to identify user needs and pain points, resulting in actionable recommendations for product improvements.-Utilized quantitative research methods such as surveys and analytics data analysis to supplement qualitative findings and provide a holistic understanding of user behavior.-Helped develop rapid research program that benefited all lines of businesses using qualitative methods-Applied LinkedIn… Show more -Conducted in-depth interviews, contextual inquiries, and usability testing sessions to identify user needs and pain points, resulting in actionable recommendations for product improvements.-Utilized quantitative research methods such as surveys and analytics data analysis to supplement qualitative findings and provide a holistic understanding of user behavior.-Helped develop rapid research program that benefited all lines of businesses using qualitative methods-Applied LinkedIn Design heuristics to prototypes to help design teams understand areas to improve and focus on Show less