Daniel Kenji Arashiro Email & Phone Number

Dublin, County Dublin, Ireland

• Develop deep knowledge within a complex product group.• Investigate and prioritize advertising issues, raising to a specialist when appropriate for further troubleshooting or de-bugging.• Own tasks end-to-end until they are assigned to specialist.• Discern product confusion from bugs, determine solutions, and advise the sales team advertisers to accomplish the advertisers desired outcome.• Strong interpersonal skills to communicate issue resolution, technical resolution, workarounds, or product confusion to the sales team.• Partner with product support group specialists to determine solutions to advertising bugs and product confusion.• Facilitate a high-end customer experience related to support for advertising bugs.• Mentor team members and own product support areas.

Dublin, Ireland

• Produced captivating property photos and videos, showcasing real estate listings for marketing purposes.• Coordinated and executed photo and video shoots, ensuring optimal composition, lighting, and visual appeal.• Edited and retouched images and videos, consistently meeting high brand standards for quality and aesthetics.• Collaborated closely with marketing teams to fulfill content requirements and enhance property promotions.• Conducted pre-shoot preparations, including equipment setup, to ensure smooth and efficient photo/video sessions.• Managed and organized multimedia files, maintaining a well-structured and easily accessible media library.• Adapted shooting styles and techniques based on property types and marketing goals.• Employed drone photography and videography for elevated perspectives in capturing property features.• Stayed updated on industry trends and advancements in photography and videography technologies.• Provided creative input and suggestions for enhancing the visual representation of properties in marketing materials.

São Paulo, Brazil

• Analysed and optimised existing systems, enhancing efficiency and streamlining processes.• Collaborated with cross-functional teams to gather and analyze system requirements for various projects.• Developed and maintained comprehensive system documentation, including specifications, user manuals, and standard operating procedures.• Oversaw the successful implementation of system upgrades, ensuring compliance with quality standards.• Conducted thorough testing and quality assurance to identify and resolve issues before system deployment.• Provided technical expertise and support to end-users, addressing and resolving hardware and software issues.• Coordinated with external vendors to integrate third-party solutions into existing systems.• Spearheaded training programs for end-users to facilitate the adoption of new technologies and processes.• Monitored system performance, identifying areas for improvement and implementing proactive solutions.• Played a key role in the analysis and design phases of software development projects, contributing to the overall success of the team.

São Paulo, Brazil

• Provided timely and effective technical support to end-users, addressing hardware and software issues through phone, email, or in-person communication.• Diagnosed and resolved technical problems, utilizing troubleshooting techniques to ensure swift issue resolution.• Installed, configured, and maintained computer systems, software applications, and peripherals.• Assisted users in navigating and troubleshooting issues related to software applications, hardware, and network connectivity.• Documented and tracked support issues, resolutions, and user interactions in the help desk ticketing system.• Collaborated with IT teams to escalate complex issues and participated in the development and delivery of user training programs.

São Paulo, Brazil

• Provided prompt technical assistance to end-users, addressing and resolving hardware and software issues.• Installed and configured operating systems, software applications, and network components to ensure optimal functionality.• Conducted thorough troubleshooting and diagnostic procedures to identify and efficiently resolve technical problems.• Assisted in the maintenance of the IT infrastructure, contributing to optimal system performance.• Collaborated with a cross-functional team to gather and analyze system requirements for enhancements.• Created and maintained detailed documentation outlining system specifications, user manuals, and standard operating procedures.

Software Engineering

Full-Stack Web Developer - HTML, CSS, Javascript, Node, React, PostgreSQL, Web3 and DApps

Cinematography And Film/Video Production

Education record

Color Grading, Camera Movement

Graphic Design

Faculdade tecnóloga de design gráfico voltado para web.

Curso Técnico, Técnico Em Informática

Activities and Societies: Curso inclui montagem e manutenção de computadores, programação e web design.

Education record