Daniel Kenna Email & Phone Number

Waikato, New Zealand

Hamilton, Waikato, New Zealand

As a leader of large digital programme, I have the opportunity to shape the direction of our company through the design and deployment of new digital systems and services. I work closely with Digital solution providers and Technology partners to ensure the smooth operation of our digital systems. My role involves developing the technical aspects of our company's digital strategy to align with our business goals and staying up-to-date with the latest digital technologies and industry trends that can give us a competitive edge. I am responsible for ensuring the efficient, secure, and financially responsible use of digital technologies, as well as building and implementing appropriate technical standards and processes for operations and development. I carefully evaluate and select the best platforms, tools, partnerships, vendors, and solutions to meet our company and product needs, and I oversee our digital infrastructure to ensure that it is functioning efficiently. I also play a key role in communicating our technology strategy to the business, partners, and key stakeholders.

Hamilton, Waikato

I was responsible for overseeing the technical aspects of the company. I worked closely with Senior Management to use technological resources to drive growth and took an active, practical approach to my work. I collaborated with all members of the organisation to achieve the company's strategic goals, and was skilled in making informed decisions about the use of technology. My strong understanding of technology and dedication to my role helped the company succeed.I also work with our clients enabling technology that helps their business grow. I have a strong customer focus and i am willing to go the extra mile to show them how they can be empowered using technology.

Waikato, New Zealand

In my previous role as a Professional Services Manager at Vo2, a high performance group of companies specialising in technology, online, and digital, I was responsible for helping our clients move forward with technology. Working with clients in the business, education, and healthcare sectors, I provided technical leadership while ensuring successful outcomes. My responsibilities included overseeing a team of professional service consultants, project managers, and business analysts, including both directly employed and external contractors. I was responsible for team organisation and planning, managing the day-to-day operations of the team, identifying resource needs and assigning responsibilities, and ensuring that project documents were complete, current, and appropriately stored. I worked closely with the team and customers to plan project timelines, ensuring effective and efficient delivery, and I submitted team utilisation reports to management. I also managed utilisation across the team to ensure efficient use of time and resources, and attended customer sites as needed. In addition to providing internal support for consultants and liaising with other teams.

Hamilton

In my previous role at CodeBlue, I utilised my experience to propose appropriate and comprehensive IT solutions that met the business needs of our customers. My responsibilities included working with customers to understand their business requirements and developing technical solutions to meet those needs, leading the design and implementation of technology across businesses, producing high-level and detailed design documentation, researching and resolving issues for customers and staff as needed, and troubleshooting equipment issues in-person and over the telephone to maximise efficiency. I also promoted the standardisation of hardware and software across businesses in order to improve operational efficiency.

In my previous role, I was responsible for interacting with customers to resolve their queries, issues, and problems, and assisting the team in the resolution of hardware, software, and system issues. I had extensive experience with the administration, installation, maintenance, and modification of Microsoft systems and services, including Active Directory, File services, and Print Services. I was skilled at analysing and diagnosing institute systems and resolving problems with those systems, and I developed and maintained system management tools and web-based applications and services. I also designed, implemented, and maintained the institute's virtual infrastructure, managed the site's antivirus solution, and provided senior technical leadership. I mentored and coached other team members with complex issues and provided technical direction, guidance, and assistance within the team. I also worked with third parties to ensure success when delivering IT services for the business.

In my previous role, I was responsible for interacting with customers to resolve their queries, issues, and problems. I worked on the helpdesk, including after-hours support, and built, configured, and deployed Windows desktop systems. I also maintained the institute's remote community learning computer system and performed application installation, configuration, and testing. I worked with an agile, open, and flexible Windows desktop environment and collaborated closely with departments to ensure that the environment met their requirements. I managed a deployment process that was quick and easy to use to maintain high availability in classrooms and performed domain administration and computer diagnostics and fault finding. I also assisted with IT equipment relocation.One of my main achievements in this role was the design and development of a drop-in system for the institute's Community Learning Project. This standalone remote site required a secure and easy-to-administer Windows desktop environment to ensure maximum uptime and business continuity. I worked closely with key stakeholders to identify and resolve any issues or faults as quickly as possible. I also developed close working relationships with each department, enabling them to meet their agile IT requirements and providing successful environments for students to study and learn on.

Certificate In Computing, Computing, Passed With Distinction

5Th Form Certificate