Daniel Kent Email & Phone Number

Forest Park, IL, US

US

North Haven, CT, US

Sales Representative, Ulbrich Stainless Steel, Alsip, IL May 2017- PresentManage 80 accounts totaling over 20 million dollars in revenueDevelop new business through targeting past customers, call in inquiries, and cold callsAccompany Outside Sales on calls for large volume program business to ensure proper program executionInitiate, quote, and follow-up on.

Travel to customers to discuss market changes, new opportunities and concerns. Negotiate price adjustments based on market trends and material usage for both program and spot buy customers. Investigate customer claims and determine the root cause of the problem so it can be resolved quickly and prevented in the future.

Responsibilities:Maintain business relationships with long standing, existing customers Cultivate new opportunities through cold calling, online networking and referrals Forecast for program business by looking at past usage, customer feedback, and changes in the marketplace Manage just in time delivery for all customers while helping to coordinate.

Chicago, Illinois, US

• Completed cold calling to sales leads in an effective manor
• Executed product driving sales pitch that peaked product interest
• Ensured that accurate proposals were sent and followed up on in a timely fashion
• Completed post sale order submission and followed up with customer to answer anyremaining questions
• Managed all closed sale accounts and acted as personal point of contact for issues or concerns
• Initiated action to recruit new partners in TBI through NIU job fair

Atlanta, Georgia, US

• Trusted by management to open and close restaurant without supervision
• Promoted the brand in a professional and friendly manor
• Maintained customer satisfaction through menu knowledge and sales skills
• Exceeded management’s customer service expectations at every possible opportunity

Chicago, Illinois, US

• Calculated metrics for 2013 company wide sales (month over month growth, average revenue per customer, average revenue per location, annual run rate, etc.)
• Prepared spreadsheets for 2014 budget forecast
• Prospected new sales leads and observed enterprise account sales calls
• Performed customer on-boarding for new SMB customers

US

Focused on customer service, gained sales skills to suggestive sell and move product that needed to be moved (wine, poor selling food items)

Eau Claire, WI, US

I worked with contractors on their projects and worked with them to solve their problems. Issues as simple as ordering a custom door or window, or even going as far as helping a family decide what they could put into their home based off of the style of product they were looking and what their budget was.

Bachelor Of Arts (B.A.), Economics

Negotiation