Product Owner
Denver, Colorado, Us
● Product Owner on SaaS CPQ product in Agile/Scrum environment● Created processes to improve efficiency and communication within globally distributed DevOps team● Worked closely with developers to assess technical hurdles, refine requirements, and plan and manage software deployments● Managed, maintained, and prioritized product backlog; created and refined user stories● Regularly met with product stakeholders to assess needs, gather requirements, and manage expectations● Reported on software health, development metricsOther experience at Vendavo:𝗦𝗲𝗻𝗶𝗼𝗿 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗧𝗿𝗮𝗶𝗻𝗲𝗿● Developed original training curriculum for CPQ product● Produced short-form video content including animated explainers and video product walkthroughs● Developed interactive e-learning courses and long-form deep-dive training● Delivered successful in-person training to internal and external audiences both domestically and internationally, including Europe and South America● Developed and led successful online webinar training during COVID-19 epidemic● Improved Learning Organization processes, procedures, and organization𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁 (𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝗻𝗮𝗹𝘆𝘀𝘁 / 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗿)● Managed client implementations for enterprise CPQ software, including gathering requirements, building user stories, managing scope and budget, data-management into SQL-oriented data, and designing and implementing functionality● Worked to develop internal Agile Project Management procedures, including working with clients and sales teams oriented towards waterfall-style project management● Directly interfaced with, managed, and trained clients, including onsite meetings at client locations throughout the US and Europe● Worked with product engineering team to productize client needs outside of customizations𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗦𝘂𝗽𝗽𝗼𝗿𝘁● Developed support processes and platform from scratch (pre-acquisition)
