Daniel Kling Email & Phone Number

Orlando, Florida Area

Analyze, forecast and manage lodging inventory to direct distribution and channel mix to achieve corporate goals and initiatives. Ensure that operational procedures are in place to meet business objectives with respect to external and internal customers while maximizing inventory utilization. Effectively manage, direct and influence co-workers at all levels of the organization.

Manage the preparation of new & amended public offering statements with outside counsel for the sale of timeshare interests across the USA.Coordinate the activities of various departments to ensure the orderly delivery of real estate inventory for sales purposes.

Directed the Owner Reservations, Rental Sales & Marketing, Inventory Management, Trial Product & Accounting Support functions which served over 300,000 owners at 25 resort operations around the US.

Consult timeshare industry clients with respect to web-enabling their operational needs; such as online reservations, fees collection and services.Internally, managed planning & forecasting, accounting, payables & receivables, human resources and facilities management.

Developed and operated centralized reservation call center and fulfillment operations for new points-based vacation club. Assisted in design of vacation club features, benefits and use rights. Provided a responsive servicing platform to fulfill sale and marketing programs.

Strategic direction to multi-ligual call centers providing reservation and customer services for over 200,000 vacation club members. Directed the operation of numerous inbound and outbound programs. Designed and implemented innovative customer service programs. Initiated yield management and inventory utilization function. Provided oversight for customer complaint resolution and rental programs.

Operated $100MM captive finance subsidiary and optimized financial assets. Managed short and long term funding needs, debt service and compliance, banking relationships and cash management. Key member of successful Chapter 11 reorganization team.

Bs In Ba, Accounting, Economics, Business

Activities and Societies: Phi Kappa Tau - President & Treasurer Honorary Accounting Fraternity Graduated Cum Laude with Accounting major

Accounting