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Daniel Klöckner Email & Phone Number
Head of Customer Service APAC and EMEA at dacadoo
at
dacadoo
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✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Head of Customer Service APAC and EMEA at dacadoo
Location
Zurich, Switzerland
Company size
Who is Daniel Klöckner? Overview
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Quick answer
Daniel Klöckner is listed as Head of Customer Service APAC and EMEA at dacadoo at dacadoo, a with 54 employees, based in Zurich, Switzerland. AeroLeads shows a matched LinkedIn profile for Daniel Klöckner.
Daniel Klöckner previously worked as Head of Customer Service APAC/EMEA at dacadoo at Dacadoo and Head of Customer Service AMER/EMEA at Dacadoo. Daniel Klöckner holds Diplom, Physik, Sehr Gut from Rwth Aachen University.
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dacadoo
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Profile bio
About Daniel Klöckner
Daniel has over seven years of experience in the semiconductor industrie. He worked for Besi Switzerland which offers a wide range of die attach systems based on leading-edge technology. He worked as a Scrum Product Owner in the product management and was responsible for several modules (hardware and software). Before that, he started his career at Besi in the RnD departement and developed process sequences for high speed applications, as well as calibration concepts for high accuracy applications.
Current workplace
Daniel Klöckner's current company
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Dacadoo
9 roles
Daniel Klöckner work experience
A career timeline built from the work history available for this profile.
Head Of Customer Service Apac/Emea At Dacadoo
Head Of Customer Service Amer/Emea
Mar 2022 - Jul 2023
Head Of Professional Services
Dec 2019 - Apr 2022
Technical Project Manager
Nov 2016 - Dec 2019
Weltreisender
Weltreisender
Velo Weltreise
Aug 2015 - Aug 2016
Expert Product Management
Besi Switzerland Ag (Ehemals Esec)
Agile Software Developement- Scrum Chief Product Owner von zwei Software Teams- Scrum Product Owner eines Software TeamsProdukt Definitionen- Erstellen von Markt- und Produktanforderungen für Innovationsprojekte- Mitarbeit in den Projektteams (Spezifikationen, Design Reviews, Ansprechpartner bei Fragen, etc.)- Planen und Durchführen von Alpha-, Betatests und Evaluationen bei Kunden weltweit- Modulverantwortung (Software und Hardware) innerhalb des Technical Product Managements für mehrere Maschinen-ModuleUnterstützung anderer Fachbereiche- Unterstützen des Technical Support bei Installationen und Problemlösung- Weltweiter Know-how Transfer (User Manuals, Trainings, Help Texte)- Promotion Aktivitäten (Sales Tools, Demos, etc.)- Bearbeiten kundenspezifischer Anfragen und Projekte
Jan 2013 - Jul 2015
Senior Product Engineer
Esec Ag
Marktstrategie- Kennenlernen der Kundenaforderungen- Versuche mit Kundenmaterial im Labor- Evaluationen bei Kunden- Unterstützung des 2nd Level Support- Unterstützung des Head of Product Line bei der Definition der ProduktstrategieProdukt Definition- Definition von Software Requirements - Mitarbeit bei der Software Release Definition- Unterstützung des Software Engineers bei der Umsetzung durch ErläuterungenVerantwortung für die Benutzbarkeit der DB 2100 FC- Validierung von Requirements, z.B. in alpha-Tests- Freigabe von Software Releases
Jul 2011 - Jan 2013
Senior Process Engineer
Generische Prozess-Sicht- Analyse und Abstraktion von Prozessabläufen - Aufzeigen von Optimierungspotenzialen- Erstellen von Definitionen (z.B. Prozessparameter)- Erarbeitung von Anforderungen (Modulübergreifende Koordination, Timing, etc.)Spezifische Prozess-Sicht in Projekten- Abbildung der Prozessanforderungen - Begleitung der ModulentwicklungKnowledge Management- Fachverantwortung für zugewiesene Die Attach Prozesse und Dokumentation des Fachwissens- Kommunikation wichtiger Resultate an interne und externe Stellen mittels Publikationen, Reports, Vorträge etc.Kundenunterstützung- Unterstützung der Business Unit bei der Einführung neuer Prozesse, Module und Maschinen sowohl intern als auch vor Ort bei Kunden- Übernahme des 3rd Level Supports für die zugewiesene Prozesse resp. Prozessmodule
Nov 2007 - Jul 2011
Team & coworkers
Colleagues at dacadoo
Other employees you can reach at dacadoo.com. View company contacts for 54 employees →
MN
Mark Neizer
Colleague at DacadooZurich, Switzerland
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PK
Patrick Keown Buckley
Colleague at DacadooMálaga, Andalusia, Spain
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SB
Stefan Boller
Colleague at DacadooZurich, Switzerland
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DA
Dauvignac Audrey
Colleague at DacadooJendouba, Tunisia
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OA
Oleksandr Asieiev
Colleague at DacadooZurich, Switzerland
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GG
Gil Gruenberg
Colleague at DacadooZurich, Switzerland
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JS
Joana Sousa
Colleague at DacadooFortaleza, Ceará, Brazil
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US
Urs Stucki
Colleague at DacadooZurich, Switzerland
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TD
Thomas Dijohn
Colleague at DacadooDarling Point, New South Wales, Australia
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MW
Maxwell Wilson
Colleague at DacadooRichterswil, Zurich, Switzerland
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Mark Neizer
Colleague at DacadooZurich, Switzerland
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PK
Patrick Keown Buckley
Colleague at DacadooMálaga, Andalusia, Spain
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SB
Stefan Boller
Colleague at DacadooZurich, Switzerland
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DA
Dauvignac Audrey
Colleague at DacadooJendouba, Tunisia
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OA
Oleksandr Asieiev
Colleague at DacadooZurich, Switzerland
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GG
Gil Gruenberg
Colleague at DacadooZurich, Switzerland
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JS
Joana Sousa
Colleague at DacadooFortaleza, Ceará, Brazil
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US
Urs Stucki
Colleague at DacadooZurich, Switzerland
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TD
Thomas Dijohn
Colleague at DacadooDarling Point, New South Wales, Australia
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MW
Maxwell Wilson
Colleague at DacadooRichterswil, Zurich, Switzerland
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2 education records
Daniel Klöckner education
Diplom, Physik, Sehr Gut
Physik
FAQ
Frequently asked questions about Daniel Klöckner
Quick answers generated from the profile data available on this page.
What company does Daniel Klöckner work for?
Daniel Klöckner works for dacadoo.
What is Daniel Klöckner's role at dacadoo?
Daniel Klöckner is listed as Head of Customer Service APAC and EMEA at dacadoo at dacadoo.
Where is Daniel Klöckner based?
Daniel Klöckner is based in Zurich, Switzerland while working with dacadoo.
What companies has Daniel Klöckner worked for?
Daniel Klöckner has worked for Dacadoo, Weltreisender, Besi Switzerland Ag (Ehemals Esec), Esec Ag, and Oerlikon Esec Ag.
Who are Daniel Klöckner's colleagues at dacadoo?
Daniel Klöckner's colleagues at dacadoo include Mark Neizer, Patrick Keown Buckley, Stefan Boller, Dauvignac Audrey, and Oleksandr Asieiev.
How can I contact Daniel Klöckner?
You can use AeroLeads to view verified contact signals for Daniel Klöckner at dacadoo, including work email, phone, and LinkedIn data when available.
What schools did Daniel Klöckner attend?
Daniel Klöckner holds Diplom, Physik, Sehr Gut from Rwth Aachen University.
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