Loyalty Manager
Current- Coached and motivated team, driving sales and delivering exceptional customer service.
- Implemented management and communication practices to promote talent acquisition and team synergy.
- Generated new business by reaching out to prospective clients by e-mail, telemarketing and promotions.
- Analyzed consumer behaviors and market trends, adjusting email and advertising campaigns based on current knowledge.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions. While demonstrating excellent communication skills in resolving product and consumer complaint.