Daniel Kovacevic Email & Phone Number

Hartville, Oh, Us

Strongsville, Ohio, United States

The Boeing Network Operations Center team member provided infrastructure support services which provided Managed Router Services to Boeing; Acuative partnered with AT&T to provide that service. Duties included:Monitored NOC and engineering queue and prioritized issues as they were received.Performed systems analysis and provided input towards the resolution of issues by partnering with both internal AT&T staff members and Boeing Network POCs.Partnered with Acuative, AT&T, and Boeing engineers to design, document, and execute router refreshes, circuit tests, and circuit turn-ups (TTUs)Developed and obtained approval for implementation of 3d network design changes on production routers.Prioritized business concerns by dealing with more immediate performance needs first, engineering/design aspects second, following resolution of urgent issues.Improved SLA metrics by reassigning work where long-term resolution was appropriate.Wrote Python script for parallelized reverse name resolution of NetFlow data, which aided in tracking down end hosts for network performance issues.Wrote Python scripts for guided creation of Boeing 3D Network Design request form.

Akron, Ohio, United States

Assisted migration effort of DevOps applications to the independent network. Supported DevOps infrastructure and software developers.Searched for and documented all URLs in DevOps applications pointing explicitly to the old network; built spreadsheets that tracked which URLs would be updated at what time to ensure continued uptime.Tracked down file permissions issue that was causing production builds to fail before release.Created a custom build report for the Linux developer team.

Perry, Ohio, United States

Worked with the Cyber Security project team to bring Perry Nuclear Power plant to standards per NRC legislation NEI-08-09. Collaborated with vendors and parts suppliers to gather and report relevant security information.Began the process of updating plant documentation to match the network configuration of the meteorology system.Collected relevant data on plant assets through a variety of sources, including examination of live assets, online search engines, vendor manuals, and other plant documentation.Learned to trace power sources through engineering drawings.

Phoenix, Arizona, United States

Worked in the Security Operations Center primarily as a member of the incident response team. During downtime, participated in "hunting" for signs of malicious activity, developed personal skills related to job functions, studied different sub-fields of information security, and worked on a main side project.Designed and tested a whitelisting proxy shared database system using Squid, PHP, Apache, and MySQLCompared and contrasted two fundamentally different methods of handling information security: "Default Deny" and "Default Allow."Provided general guidance to fellow employees with less experience.Authored internal company blog articles regarding information security topics related to Bechtel.Crafted constructive, easy-to-follow advice to end users regarding security-related questions brought to the SOC's attention.Identified the root of a problematic situation with Active Directory as being related to internal process methodology as opposed to a specific technical failure.Performed triage of the Security Operations Center mailboxProcessed security incidents through TRAC, and internal ticketing system; tickets included a variety of issues, from account lockouts to security infrastructure failure alerts to malware communications detection warnings.

Zanesville, Ohio, United States

Worked on the corporate end of a nonprofit organization to bring the existing network infrastructure and data systems to modern standards. Began employment as an intern and took over management and responsibilities for the network and core services. Upon completion of the internship, the organization extended an offer for a full-time position managing the network.Created additional features for Openbravo POS 2.30.2, and provided retail stores with computerized cash registers running Linux (Debian and Ubuntu)Built and maintained a fault-tolerant synchronization system using Symmetric DS which allows the Goodwill cash registers to continue operating regardless of VPN connectivity.Thought out of the box for the benefit of the organization by moving them from a paper purchasing process to a computer-based purchasing process.Responsible for training and supervising two interns in the duties of my position.Designed and implemented a web interface to the Openbravo PostgreSQL database, allowing rapid movement and searching of Goodwill inventory.Responsible for research, acquisition, and installation of network equipmentBuilt and maintained a FreeBSD-based file server, including a localized Dropbox system.Built and maintained a server responsible for storing backups of the file server at a remote location using rsync and cron jobs to move the data on a regular basis.Built a corporate directory web application and blog on top of a MySQL database.Built a reliable wireless network at an affordable price using Tomato and DD-WRT firmware.

Besides doing general tech support for Cardno, I handled running their network while the other IT staff went on vacation for a week; and I also brought the replacement network administrator up to speed once he was hired.