Daniel Krc Email & Phone Number

Responded to cardholder inquiries involving financial institutions, Amazon, PayPal, and other platforms.Maintained accurate records of numerous shipping addresses for potential exchange and free-of-charge orders.Coordinated intercepts of unauthorized, chargeable orders with shipping carriers, resulting in intercepts and returns to Dyson. This generated substantial savings to the company.Successfully disputed many chargebacks filed by customers across multiple payment portals.Interacted with law enforcement departments domestically and internationally to pursue fraudulent transactions.Provided effective customer service to resolve “false positive” cases flagged inaccurately by automated payment system.Initially I was assigned to this position by Beacon Hill Staffing. After 16 months under the Beacon Hill contract, I was offered a permanent, full-time position.