Daniel Kubicek Email & Phone Number

Houston, Texas, United States

Responsibilities includes support, maintain and develop crude oil and royalty accounting applications. Provide leadership and project management on various projects. Review changes to ensure all standards and practices are adhered to. Interface with 3rd party providers to coordinate and schedule changes as well as reviewing incidents and problems verifying SLA compliance and service management support objectives are met.• Participating in implementation of ServiceNow Change and Incident Management functionality• Trained staff for incident, change and request procedures.• Member of team to rapidly modify applications due to negative oil pricing.• Participate in disaster recovery drills and upgrades of software operating systems and utilities

Houston, Texas Area

Responsible for the overall Change and Problem Management process to ensure customer service. Maintain and ensure that the life cycle’s strategic, tactical, and operational changes are implemented through standard procedures. Accountable to ensure that the access, validation, implementation, and review of Change Management is performed in a controlled manner.

Houston, Texas

Release / test manager for UAT testing for Hewlett Packard. Coordinating and facilitating testing scenarios and resources for UAT testing. Ensure that master data availability as well as test scenarios were created, executed and passed all testing as expected. Obtain stakeholder acceptance and sign-off.

Houston, Texas Area

Oversaw SAP solution manager component for global functions business area to directly interface with 23 production SAP landscapes. Accountable for all functionality of solution manager including system performance monitoring and focal point for security baselines across all financial landscapes to guarantee company and SOX compliancy.• Monitored and reviewed SAP tools in solution manager (early watch and config val), ensuring system integrity, compliance, and pro-active troubleshooting.• Provided global focal point for SAP security patching, confirming information was retrieved and applied to all landscapes.• Represented and participated in network and task groups extended globally across all businesses, adding value and expertise to team.o Groups included: natural work for solution manager, ERP operational controls, and performance virtual.• Managed and coordinated 3rd party contract resources, lowering costs for support solutions.

Houston, Texas Area

Served as release / change management coordinator for ERP downstream systems for over 20 production landscapes, including GSAP SAP environments (largest SAP landscape in the world) as well as legacy systems (Chemical, US Fuels, JDE). Verified all changes were applied according to business processes and Sox compliance.• Managed all routine processes such as Rev-Trac migrations for ECABs and quarterly change bundles for GSAP and legacy systems, decreasing system downtime and outages.• Provided total end-to-end support for release management, SAP transports, and service management change processes, allowing system changes to implemented 30% faster.• Hosted and facilitated meetings with system stakeholders and various levels of leadership including Go / No-Go meetings for bundles as well as Care+ post implementation problem/incident sessions, offering knowledge and expertise on processes.• Interacted with 3rd party technical specialists, scheduling and monitoring changes and validating protection of system integrity and stakeholder interests.• Involved and actively participated in planning and scheduling of infrastructure, functional bundles, and system upgrades, offering contingency plans and work-arounds for business continuity.

Houston, Texas Area

Monitored and reported on performance of downstream SAP systems to analyze systems logs and failed processes. Managed severity 1 and 2 incidents and coordinated maintenance windows and situations with focus on downstream GSAP, chemical GSAP, and US legacy SAP ERP systems to identify needed resources.• Provided end-to-end operational support as defined by business, ensuring business continuity in US region.• Delivered against SLAs through global virtual and 3rd party infrastructure service providers, influencing rather than directly controlling teams to meet process standards.• Collaborated with landscape management and release management teams for runbook, capacity management, and change management, verifying successful change windows with minimal downtime.• Worked with off-shore teams for KPI reporting and level 3 incident resolution along with infrastructure support, confirming timely resolution of issues and achieving 97% satisfaction rating.

Houston, Texas Area

Led technical support team for chemical applications and managed contracted resources. Maintained and supported mainframe programs, interfaces and batch processes associated with SAP R/2 system and in-house bolt-on applications. Participated in system upgrades from mainframe to SAP R/3 client server base and continued support doing configuration and testing of SAP MM and PM modules for implementations and upgrades.• Served as application support focal point for exiting and transition of support for chemical divested business and OS390 Mainframe Outsourcing to IBM, utilizing expertise and knowledge to streamline hand-over process.• Performed cost analysis and research on computer mainframe charges and implemented cost saving changes, reducing the number of contracted resources needed.• Provided Basis support for R / 2 system, leveraging resources and reducing support expenses.• Assisted with divestment of some chemical businesses which included knowledge transfer, training, and documentation

Houston, Texas Area

• Performed analysis and report creation on physician capitation, utilization, member and claim information.• Also developed reports and databases for demographic, trend and cost analysis for the Medical Director.

Houston, Texas Area

• Maintain DBS Payroll / Personnel System and Material Management System.

San Antonio, Texas Area

• Maintained IBM mainframe applications including MSA / DBS Material Management System.

San Antonio, Texas Area

• Project Lead on conversion of HR system from ADABAS / NATURAL to CICS / VSAM.• Project lead on development of client server projects including design and training.• Technical lead on Motor Vehicle System and HRMS system implementation and development projects.• Responsibilities also included maintaining HR and Financial applications.• Developed and maintained CICS applications in Law Enforcement area