Daniel Kuschel Email & Phone Number

San Jose, Ca, Us

San Francisco Bay Area

San Francisco Bay Area

Palo Alto, California

• Applied customer service and health care coverage experience to assist a broad range of clients, patients, and families as it related to admitting activities• Took initiative to self-learn and become cross-trained and proficient across all workflows within assigned department• Contributed in achieving above average Press Ganey and collections goals• Demonstrated both leadership and problem solving to be named Cash Coach within Department

Pleasant Hill, California

• Provided process development, troubleshooting, and implementation as well as data oversight • Critical team member with the integration of an established therapy program into a greater, behavioral health provider network • Supported the development and creation of a Client Placement Team for the ABA Program in collaboration with Program Operations • Solely managed and facilitated Client Placement for all incoming therapy clients within the behavioral health provider network• Developed therapy scheduling, capacity, and productivity management tools• Developed reports for managing client records and oversight• Managed therapy client discrepancies, referrals, authorizations, and capacity reporting• Designed and drafted standard operating procedures for therapy program and client placement• Consulted, developed and managed therapy metrics reporting in collaboration with Data Analytics Team• Collaborated with Program Operations Team members to outline, draft, and implement guidelines for therapy programs• Worked in depth with Atlassian suite (Jira, Hipchat, and Salesforce) including advanced filtering and report generation

San Jose, California

• Coordinated all non-clinical aspects of occupational and speech therapies for clinic including policy administration, scheduling, and communication with both clients’ families and funding sources• Managed referrals/authorizations for South Bay region therapy providers (up to 500 clients) • Developed attendance management tool which led to a 10% increase in overall clinic productivity• Worked in conjunction with office manager to maintain the clinic• Participated in the screening and interviewing of new administrators for the clinic• Aided in implementation of new software (Jira 2.0, Confluence, Athena, SalesForce)• Assigned as the Atlassian Super User for greater South Bay Region

San Jose, California

• Provided both in-home and community-based intervention for children diagnosed with autism spectrum disorder• Utilized principles of ABA, ESDM, TEACCH, PRT and PECS