Daniel L. Email & Phone Number

Oslo, Oslo, Norway

Oslo, Norway

Oslo, Norway

Responsible for daily operations of two teams located in Norway and Poland.Team Lead and Scrum master for daily operations and development items.

Oslo, Norway

Key areas:Service management, quality management, change management, project and release management, customer communication, user experience and budgetting.Responsible for service delivery of software solutions for clients in factoring, collection and e-commerce platform. Acting project manager for project deliveries as well as coordinator for day to day maintenance together with customers while keeping track of operations and following governance model at all times to meet SLAs.Acting as customer's main point of contact.

Oslo Area, Norway

Key areas:Project Management, business development, system integrationsDelivered integration solutions and onboarded clients from their respective ERP systems to Lindorff's (now Intrum) legacy system. Taking lead from contract signing and pre-project analysis to system setup, development, implementation, UAT, production and handover to operations. Project portfolio consisted of customers operating in government, retail, banking, finance, health services and the energy industry across Nordics and Europe. Took lead in implementing and coaching colleagues on Confluence and Jira within department as well as responsible for cross-border system communications within the new Intrum organisations using API integrated solutions.

Oslo, Norway

Key areas:Sales, bid management, project managementResponsble for researching, writing and delivering RFI's and RFP's, as well as responding to client's and other stakeholders queries before, during and after bid process. Contributed to devising a successful bid strategy through win/loss reviews, including pinpointing key differentiatiors of organisation in each bid. Worked with key members of the organisations including business intelligence, PMO, operations and management to assess budget, tracking costs, market trend and customer expectations and deliverables in bid processes.

Drammen, Viken, Norway

Key areas:Client services, debtor communications, portfolio responsibility, Responsible for recovering past due debts according to existing regulations for collection and legal processes. Acted as mediator and advisor for creditor and debtor to come to amicable settlements.Collection portfolio reponsiblity for specific creditors with benchmark results/follow-up

Drammen, Viken, Norway

Support various business areas and clients with reports and decision-making basis including daily, weekly, monthly, quarterly and yearly business reports, using SAP Business Objects, DbVisualizer and Excel as tools. Act as adviser for clients and business areas within the corporation to produce accurate reports to reflect a specific business and organisational situation.Communicate the requirements and needs from the different business areas to the company's data warehouse for further development of accurate and precise presentation of reports.All tasks aim to minimize losses and secure optimal and efficient use of existing company resources.

Drammen, Viken, Norway

Key areas:Client services, debtor communications, portfolio responsibility, Responsible for recovering past due debts according to existing regulations for dunning proccesses. Acted as mediator and advisor for creditor and debtor to come to amicable settlements.Collection portfolio reponsiblity for specific creditors with benchmark results/follow-up

Master Of Science, International Management

International Exchange School, Chinese Language & Culture

Bachelor Of Arts Honours, Business Economics

International Baccalaureate, International Baccalaureate Program

Igcse