Daniel S. Email and Phone Number

Head of Retail, Travel & Hospitality Consulting at EPAM Continuum. In this role I bring my 20+ years of experience in management and strategy consulting together with Continuum Innovation's leading human-centered design capabilities + EPAM Systems' technology capabilities to develop and implement real-world solutions to our clients' most pressing issues.

Designed a future-state operating model to support ambitious growth plans and helped onboard new executives in preparation for a valuation event, culminating in a $700 million acquisition by BlackRock in 2022. Delivered analysis and recommendations to increase revenue and profitability of existing assets in preparation for nationwide expansion. Scope addressed key challenges such as feedstock customer acquisition and retention, pricing and negotiations, strategic partnerships, organizational effectiveness, and biological management.

Held roles with increasing levels of responsibility across multiple industry practices, primarily focused on Retail and Consumer.• Managed a broad portfolio of clients, including many of the world’s leading retailers.• Recognized as a thought leader, publishing 4 whitepapers on Disruptive Innovation and Competitiveness.• Served as Retail/Travel industry advisor to multiple West Coast tech giants.• Agile Business & Operating Model advisory board member.• Certified in Leading with Advanced Analytics and AI (Northwestern/Kellogg)Project HighlightsCost Transformation, Global Airline: Helped a leading global airline adopt a sustainable zero-based culture and become a world leader in cost efficiency. Identified savings opportunities of more than $400 million (20 percent of the corporate SG&A base) and enabled immediate savings of 50% to 80% in key categories when the COVID-19 crisis struck.Cost-of-Goods Optimization, Specialty Retailer: Worked with a distressed retailer to transform the way it engages with vendors to improve category profitability, enhance strategic partnerships, and develop more effective joint growth initiatives. Identified and helped facilitate the realization of over $75 million in incremental vendor funding.G&A Efficiency, Leading Cruise Line: Diagnosed a cruise line’s organization and spend to enable continued growth while maintaining profitability. Identified actions to reduce G&A costs by 10-15% through organizational restructuring and spend controls.Post-Merger Restructuring, US Hospitality Company: Helped the CEO of a mid-market hotel company redesign its organization and build the value case for global integration following an acquisition.

Led high-impact projects at clients in Retail/Consumer and Healthcare/Life Science, including:• Omnichannel strategy for department store• Inventory reduction for drugstore chain• Cost-of-goods reduction for specialty retailer• Category profitability for wholesale club• Reverse logistics strategy for mass merchant• Lean plant transformation for global pharmaceutical manufacturer

Managed numerous high-value consulting projects across a broad range of retail clients, including • Logistics network study for specialty direct B2C/B2B retailer• Promotion management roadmap for grocery supercenter• Demand planning business case for specialty apparel direct merchant• New store planning initiative for discount apparel retailer• Supply chain process improvement for specialty direct retailer • Store inventory reduction for specialty retailer• Performance improvement roadmap for big-box specialty retailer• Supply chain transformation for big-box specialty retailer• Marketing effectiveness initiative for big-box specialty retailer• Customer segmentation for discount apparel retailer