Daniel Lansdowne Email & Phone Number

• Develop, coach, and validate colleagues to deliver excellent customer service, be knowledgeable about policies, processes, and new products, and maintain high standards.
• Prepare, analyse, and present weekly KPI reports with identified key actions and opportunities to the GSM(General Store Manager).
• Conduct daily health and safety risk assessments, preserve a clean work environment, and maintain daily trading law files.
• Plan marketing events and promotional activities, manage inventory using specialised programmes, and liaise with merchandising analysts to maintain availability.
• Work with GSM on store hiring, evaluations, and disciplinary measures.
• Resolve customer issues quickly and effectively to maintain satisfaction and retention.

• Coach fellow colleagues on best practices within department.
• Liaise with department manager on stock and quality control, and waste management.
• Validate stock rotation and investigate supply issues using SMART inventory programme.
• Validate daily deliveries and process invoices in a timely manner.
• Accountable for produce departments KPI’s.
• Daily date and quality checks on produce, fresh meat, and chilled.

Hnd, Construction Management

Education record