Daniel Lasneski Email & Phone Number

Grants Pass, Or

Provide excellent customer service.• Inspect, clean and maintain all equipment.• Constantly train in new techniques to use on various calls.• Maintain updated knowledge on safety procedures and guidelines.• Assist in providing basic health care.• Perform salvage and overhaul on fireground.• Work as a team to quickly assess the situation and effectively take action to control the sceneand perform rescue operations.• Handle traffic and vehicle extrication on traffic accidents.• Control, contain and extinguish fires.

Medford, Or

Unload and sort freight from incoming trucks.• Operate forklift to move freight.• Stock freight on shelves and into topstock.• Scan empty shelves to create Inventory Replenishment Worksheets.• Research and report missing product or incorrect inventory counts.• Successfully trained new associates proper use of vehicles.

Grants Pass, Or

• Processed UPS packages for delivery.• Assisted customers with self-serve copy machines.• Prioritized and completed customer work orders in a timely manner.• Responsible for training new associates to use Copy Center equipment.• Worked with customers to recreate or redesign documents and projects. Certified Technician• Consulted potential customers with computers and accessories to purchase.• Received and processed customer computers needing repaired.• Processed numerous transactions through the cash register.• Resolved customer issues with excellent customer service.• Successfully explained technical matters to customers in a level they could understand• Trained and consulted fellow associates to correctly resolve customer work orders.• Replenished empty shelves and researched incorrect inventory counts.

Klamath Falls, Or

• Responsible for selling tech services and accessories for computers.• Provided superior customer service to potential customers.• Assisted lead technician with operating system installs, data back-ups, and software installs.• Processed Damage and Destroy products and Return to Warehouse Items.• Located and processed products for Buybacks.• Routinely kept retail outs to a minimum.• Verified cash deposits.

Grants Pass, Or

• Consulted potential customers with computers and accessories to purchase.• Trained new associates with the use of technology and how to sell them.• Successfully explained technical matters to customers in a level they could understand.• Responsible for training team members in tech policies and procedures.• Prioritized and managed multiple work orders in a timely manner.• Recommended and sold tech services to potential customers.• Set appointments and completed on-site work orders to customer homes and offices.• Worked with warranty repairs on computers and services.• Successfully resolved customer complaints and concerns.• Diagnosed and repair problems with computer hardware, software, networking, and peripherals. • Responsible for holding tech events to increase tech sales.

Computer Software Engineering, 4.0

High School