• Work with customers to help them solve complex business problems using lasers.• Develop requirements based on use cases to develop specs for producing desired output.• Use business applications, such as Microsoft Office and SAP, to maximize productivity.

• Built technology infrastructure from the ground up, including discovering, evaluating, selecting, implementing and maintaining all software and equipment.• Provided training and support for entire company, including learning new programs and applications, developing training, and implementing solutions.• Evaluated, purchased and implemented multiple scheduling and invoicing tools, including Jobber, QuickBooks, DirectCommerce, etc., integrating all tools seamlessly. • Designed custom website for marketing and in-home assembly request submission.• Provided IT infrastructure to support exponential revenue increase, growing 700% from 2017 to 2018, while also increasing profit margins.

• Managed daily operations, inventory control, and product procurement. • Built and maintained relationships with customers, employees, and manufacturers. • Oversaw and participated in construction of new artificial turf field.• Improved profitability, from losing 20% a month to profiting 250% a month.

• Worked with customers to help drive sales, including a Public-Sector leading 2015 in which I attained 156% of my annual license quota and was named Rep of the Year.• Worked with customers to scope and provide demo’s, establish customer goals/pain points, and train end users to provide customers with the best practices. • Aided in training new account reps, including scheduling, developing, and implementing new hire training for HP Software sales reps in Conway, AR.• Developed and maintained best practices for working with partners, HP internal policies, and customers, resulting in being named Rep of the Year for the Americas in 2013, in which I attained 163% of our annual license quota in Q3, and 252% for the fiscal year.• Attained and exceeded annual multi-million-dollar performance targets: FY 2016(108% of quota), FY 2015(156% of quota, rep of the year), FY 2014(102% of quota), FY 2013(252% of annual quota, WorldWide Rep of Q3, rep of the year).

• Worked with ecosystem to help drive sales through qualifying customers, setting up hardware and software demonstrations, and closing the deal.• Developed TippingPoint presentation series for the ESSN call center, starting with our own training class and working our way through the call center one team at a time.• Attained 117.75% of my $11,400,000 quota for H2 of 2011, setting a record that still stands for the top half in the history of the region.• Developed and maintained best practices for working with server reps, specialty reps, partners, HP internal policies, and customers.• Attained and exceeded annual multi-million-dollar performance targets: FY 2012(113% of quota, rep of the year), FY 2011(162% of quota, rep of the year).

•Used SAP based Crystal Reports to generate financial reports for home-infusion and home healthcare customers•Coded and manipulated Standard Query Language (SQL) using SQL server.•Worked with customers to create custom reports per customer requirements.•Created marketing material of screenshots from commonly used reports.

• Received and processed data files from client (large international banking firm).• Decrypted, reformatted, and encrypted files from and for the client.• Generated reports using Excel, SQL, and Oracle.• Monitored files as they were received from the client and corrected any problem files or errors.• Aided in solutions development and process improvement strategies.

•Purchased medical equipment and supplies from numerous vendors for various departments including research, education, and healthcare.•Utilized SAP to purchase equipment, track spending, and correct any pricing issues.•Ensured the arrival of equipment from vendors to the end user inside the hospital.•Generated reports using SAP to monitor payments to vendors.•Ensured compliance with state procurement regulations.

•Consulted with clients to provide strategic investment recommendations based on evaluation of analyst reports. •Completed training in developing client base through networking, cold calling, and client retention strategies.•Researched investment tools (stocks, bonds, mutual funds, annuities, insurance, etc.)

•Developed business plans and market analysis to increase market share and sales. •Built and maintained relationships with product manufactures and representatives. •Managed team of 4 boat, ATV, and motorcycle salesmen responsible for $2,000,000 in sales during the 4 month peak selling season.

•Provided customer service and sales of ATV’s, hunting, and outdoors supplies.•Maintained control of inventory to insure product availability to customer. •Supervised daily operation by directing 5 other sales associates.