Technician
CurrentFor 21 years: Problem Analyst & Resolver, Junior System Programmer (Hicom, Hipath, Openscape, Huawei, Cisco & Enterasys); Client Support, Management of Small Projects (<50 users). Contract with Unify (ex Siemens) ended Dec 31, 2016. Problem Analyst (telephony (PSTN, ISDN & VoIp))@Gial (IT Services for Brussels, Capital of Belgium).Actual activity: Helpdesk.