Daniel Leigh Email & Phone Number

United Kingdom

United Kingdom

London, England, United Kingdom

In 2021 I was promoted from Junior Project Manager to Project Manager.I am experienced working with distributed project teams following Agile or Waterfall methodologies and have successfully led delivery teams of up to 19 resources across the UK, Ukraine, and India.Key responsibilities• Creation and maintenance of Management Products including PIDs, Delivery Plans, RAID Log, and Communication plans• Manage Project Timelines, Budgets, KPIs, Deliverables, and Milestones • Provide weekly status/progress reports • Manage Risks and Issues to remove impediments• Manage changes to cost, time, scope, and quality in a controlled way• Ensure compliance with internal policies and procedures• Develop and maintain productive working relationships with product owners, project sponsors, business functions, vendors, and project stakeholders• Conduct regular project review meetings, facilitating communication and cooperation, identifying requirements and resolution of project issues• Deal with queries that arise daily and offer support to other team members who may need assistance

London, United Kingdom

London, United Kingdom

I was responsible for ensuring that projects were supported in their day-to-day running with adherence to project governance processes. I was therefore an essential point of contact for internal staff, technical resources, and customers, maintaining and building appropriate and effective relationships across multiple projects simultaneously.Key responsibilities• Establish customer expectations of project scope, deliverables, procedures for project communications, and dissemination of information for team members.• Maintain project entries in the Project Finance Tracking database system, to maintain project finances including purchase orders, co-ordinate project resources and process requests for resource time, and to provide reporting on resource co-ordination • Tracking and reporting on progress to plan, schedule, scope, cost, and project changes.• Analyse data, informing relevant parties of status updates and projections; predicted potential risk and collaborated to develop actions that reduce the threat to objective• Co-ordination and maintenance of highlight reporting and project RAID logs• Develop and maintain productive working relationships with project owners, business functions, vendors, and project stakeholders• Conduct regular project review meetings, facilitating communication and cooperation, identifying requirements and resolution of project issues• Deal with queries that arise on a daily basis and offer support to other team members who may need assistance

London

As a Senior IT On-site Services Coordinator, I was responsible for all elements of coordination of operational tasks within OSS at Ernst & Young.Key responsibilities• Project Coordination• Lead and present UKI Team Meetings• Lead and present Global Training• Reporting/Metrics and Data Analysis • Asset Mgmt - Procurement - Hardware, Peripherals, Software• Request Management and Customer liaison• Process Improvement, Documentation• Knowledge Creation• Business/User Support• Coaching• Invoicing• UKI Mobile Request Support• Technologies; Lenovo, Dell, HP, Apple hardware, Windows 10 (Conversant in Microsoft Office and Standard Systems), Remedy, Service Now (SNOW), Basware PM, and IP

As an On-site Services Coordinator, I was responsible for all elements of coordination of operational tasks within OSS at Ernst & Young.

London, United Kingdom

Key responsibilities• Coordinating a team of engineers servicing 6,000+ users across multiple sites in London• User Support• Parts, logistics (third party vendors) & inventory management• Supporting front, middle and back-office desktop IT moves over 6 years• Experience of complex trader configurations & technologies including live market data feeds (Reuters / EBS / Bloomberg)• Pre-project planning/surveying/software evaluations• Call logging, management, and customer liaison • Dispatching goods, internal/external to users globally• Hardware installations• Technologies; Dell & HP hardware, Windows XP, Reuters, EBS, Amulet, Bloomberg, Remote Desktop, Dame Ware v5, ITSM, Ariba, EML, Tech-Direct