Daniel Wong Email & Phone Number

London, GB

London Area, United Kingdom

• In this role, I provide a wide range of HR assistance to the People team whilst Office Managing three global sites. Key responsibilities include:
• Office Manager for London, New York and Boston
• HR Administration
• Training and development
• Onboarding and Offboarding
• Updating and maintaining in-house policy and training documents

London, England, United Kingdom

During this intensive bootcamp, I developed enhanced problem-solving skills whilst successfully building multiple full-stack websites. As a tech enthusiast, I took this time during my career break to develop the skill and coding is now a staple hobby of mine.

Newcastle Upon Tyne, England, United Kingdom

• Supported businesses before, during and after their search for office space with tailored advice and recommendations
• Provided comprehensive general administrative support, overseeing tasks such as scheduling appointments, handling correspondence, and maintaining records to enhance overall office efficiency
• Maintained strong relationships with internal and external office providers to ensure a streamlined process

Newcastle Upon Tyne, United Kingdom

• Managed the Processing Department and its 40+ team members in a company structure where HR responsibilities were decentralised, and managers assumed HR functions.
• Effectively adapted to the rapid scale-up of the department by utilising my team leadership skills and implementing new processes and systems
• Provided comprehensive, dedicated support for the team through training, 1 to 1’s, return to work interviews, performance management plans, appraisals and by providing HR and… Show more
• Provided comprehensive, dedicated support for the team through training, 1 to 1’s, return to work interviews, performance management plans, appraisals and by providing HR and internal policy advice.
• Maintained meticulous employee records through analysing and updating internal systems, such as attendance spreadsheets, target trackers and training records. Show less

Newcastle Upon Tyne, United Kingdom

• leveraged CRM systems to identify and establish new partnerships, diligently maintaining and updating these systems to ensure accuracy, thus facilitating effective relationship management.
• Proactively engaged with clients to strengthen connections, resulting in a notable increase in both acquisitions and quality.
• Provided compliance, product and in-house-software training.
• Whilst in this role, I was elected as the data controller to assist in the company’s transition to GDPR.

Newcastle Upon Tyne, United Kingdom

• Received the Employee of the Month award for providing excellent customer service.
• Created and updated weekly financial spreadsheets for payroll and ensured the safe handling of this sensitive information was at the forefront of distribution.
• Provided in-house software and product training

Newcastle Upon Tyne, England, United Kingdom

• Conducted various administrative tasks, such as updating complaints trackers and posting documents to clients.
• Managed customer complaints with empathy and resolved issues effectively.

Foundation Degree, Business, 1St

Pearson Btec Level 3, Management

Level 3

ICT, English Language/Literature, Performing Arts and Applied Science