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Daniel Leitch is listed as Director of Delivery & Installation | Elevating Customer Service & Efficiency | Driving Growth & Profitability based in San Diego, California, United States. AeroLeads shows a matched LinkedIn profile for Daniel Leitch.
Daniel Leitch previously worked as Director of Delivery & Installation at Pirch and Installation Manager at Pirch. Daniel Leitch studied at Mission Bay High School.
I have over 12 years of experience in the delivery and installation of high-end appliances, with a passion for providing exceptional customer service and leading high-performing teams. As the Director of Delivery & Installation at PIRCH, a premium lifestyle brand that offers innovative home solutions, I oversee all operations in Southern California, managing a team of 100 employees across three key departments. I am driven by the mission of creating inspiring and memorable experiences for our customers, partners, and employees, and I bring diverse perspectives and experiences to the team, having worked in various roles and locations within the company.In my current role, I am responsible for strategic planning, budget management, staffing, scheduling, scalability planning, monitoring performance, and generating reports. I directly supervise a team of eight managers, each responsible for overseeing a team of employees within their respective department. I also manage multiple projects simultaneously, ensuring that they are completed within deadlines and meet quality standards. Some of the skills that I use and demonstrate in my role are team building, customer satisfaction, customer service, project management, problem-solving, communication, and leadership. I also serve as a mentor and trainer for new and existing employees, providing comprehensive guidance on company policies and procedures. I am always looking for ways to improve our processes, systems, and services, and to foster a culture of excellence, innovation, and collaboration.
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California, United States
As the Director overseeing all operations in Southern California, I managed a comprehensive range of responsibilities. These included strategic planning, budget management, staffing, scheduling, scalability planning, monitoring performance, and generating reports. I directly supervised a team of eight managers, each responsible for overseeing a team of.
California, United States
In this role, I served as a mentor and trainer for new employees, providing comprehensive guidance on company policies and procedures. I actively supported customers by swiftly and effectively addressing complaints, showcasing strong customer service skills.Additionally, I managed our parts inventory for installation, ensuring optimal levels and ordering.
San Diego, California
I served as the lead installer and trainer for high-end appliances in custom homes. My role involved providing expert customer service, particularly in escalation and problem-solving, tech certified by several leading manufacturers in the industry.
Imperial Beach, California
I oversaw a team of up to 20 staff members, managing tasks such as preparing weekly rosters, training, and participating in staff evaluations. Additionally, I handled daily inventory reception and organization, oversaw warehouse overstock, and organized stock for annual inventory audits. I also ensured the maintenance of all power equipment safety and.
Imperial Beach, California
I oversaw a team of 15 employees responsible for shelf stocking and janitorial services. My primary responsibility was to ensure customer satisfaction with the quality of work before store opening, which included conducting a comprehensive walkthrough of the store with the Commissary's Quality Control Manager.
Imperial Beach, California
I stocked incoming grocery products for the Commissary on a Naval Base.
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Daniel Leitch is listed as Director of Delivery & Installation | Elevating Customer Service & Efficiency | Driving Growth & Profitability.
Daniel Leitch is based in San Diego, California, United States.
Daniel Leitch has worked for Pirch and Job Options Inc.
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Daniel Leitch studied at Mission Bay High School.
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