Daniel Lentz Email & Phone Number

-Selling group tickets, corporate partnerships, and season ticket memberships to various organizations-Directly focusing on corporate clients to increase revenue from Thunder luxury group options-Proactively seeking new leads through referrals, networking, and prospecting businesses-Implementing renewal strategies for groups and sponsorship contracts-Coordinating pregame activities and performances to support the Thunder entertainment experience-Utilizing Score CRM, ProVenue/Tickets.com, and Google Suite to execute sales efforts

Philadelphia, Pennsylvania, United States

-Sold corporate sponsorships for the Saint Joseph’s University Athletic Department-Fulfilled 20+ sponsorship contracts while analyzing metrics to convey value to partners-Developed retention marketing strategies to foster positive relationships between sponsors and SJU Athletics-Coordinated gameday marketing operations for SJU Men’s and Women’s Basketball-Utilized Salesforce and Microsoft Office to support sales efforts

Newtown, Pennsylvania, United States

-Managed online, in-person, and phone inquiries through CRM prospecting software-Conducted effective needs-analysis of potential clients to build rapport and lasting relationships-Performed comprehensive tours of the facility to create value for new and potential membersSold full menu of membership options-Designed and implemented retention strategies to reduce attrition rates-Supervised a team of 12 to 14 customer service and front desk attendants-Oversaw necessary onboarding and training for new employees

Radnor, Pennsylvania, United States

-Built rapport and trust with existing customers to meet customer retention goals-Executed retention marketing campaigns to foster positive relationships-Utilized a CRM database to manage client accounts and inquiries-Addressed and solved client concerns with courtesy and professionalism

Baltimore, Maryland

-Performed 80-100 calls and emails per day from provided lists/self-generated leads-Sold full season, partial season, group, and premium tickets Full menu of products also consists of mini-game packs and luxury suites-Proactively sought new leads through referrals, networking, and prospecting businesses-Maintained accurate and detailed records of all current clients and prospects through SSB Discovery CRM system

Philadelphia, Pennsylvania, United States

-Daily entry of all outside sales, web, and team store purchases-Communicated with prospective customers in a timely manner to meet order conversion deadlines-Solved customer's concerns and inquiries when necessary-Partnered with inside sales representatives to prospect leads and process orders

Greater Philadelphia Area

-Executed activation campaigns for the Philadelphia Eagles, Flyers, 76ers, and Phillies games/events to enhance fan awareness of the network-Supported event marketing initiatives for high-profile sporting events (ex. NFC Championship Game, Super Bowl, Sixers/Flyers postseason)-Organized and analyzed NBCSP product offerings to be used in contract renewal negotiations-Developed marketing strategies within the NBC Sports “Authentic Fan” promotional guidelines

Chester, Pennsylvania

Bachelor Of Business Administration - Bba, Sports Marketing

Activities and Societies: Phi Sigma Pi National Honor Fraternity - Sports Marketing Club - Hawks vs. Cancer Club - Work Study

High School

Activities and Societies: Varsity Soccer, Varsity Track and Field