Partnered with and supported the Director of Operations for the 2021, 2022, and 2023 Saint Louis Art Fair, one of the top art fairs in the country.Demonstrated exceptional oversight of event timelines and planning meetings, diligently assessing risks, identifying potential logistical conflicts, and delivering effective solutions and contingency plans.Coordinated the seamless logistics of operational vendors, including comprehensive management of event timelines and the creation… Show more Partnered with and supported the Director of Operations for the 2021, 2022, and 2023 Saint Louis Art Fair, one of the top art fairs in the country.Demonstrated exceptional oversight of event timelines and planning meetings, diligently assessing risks, identifying potential logistical conflicts, and delivering effective solutions and contingency plans.Coordinated the seamless logistics of operational vendors, including comprehensive management of event timelines and the creation of detailed site maps.Successfully served as the primary point-of-contact for vendors and volunteers throughout the event, ensuring efficient communication and resolving any issues that arose in a timely manner.Provided expert supervision and training to site crews and festival volunteers during event setup and throughout the event, focusing on critical areas such as site construction and event-day operations. Show less

As an Implementation Consultant specializing in VenueOps venue management software, I work closely with venue managers and industry leaders to understand their unique requirements and guide them through the implementation process, developing industry best practices, and embracing operational change management. Through intentionality and focus, I enable venues to optimize their operations, increase efficiency, and deliver exceptional experiences to their clients.Provide comprehensive… Show more As an Implementation Consultant specializing in VenueOps venue management software, I work closely with venue managers and industry leaders to understand their unique requirements and guide them through the implementation process, developing industry best practices, and embracing operational change management. Through intentionality and focus, I enable venues to optimize their operations, increase efficiency, and deliver exceptional experiences to their clients.Provide comprehensive implementation consulting services to venue managers across North America.Collaborate with venue leaders to understand their business goals, operational challenges, and unique requirements.Conduct in-depth needs assessments to determine the most effective software configuration and implementation strategies. Develop and deliver tailored best practices and workflows to help venues maximize the value of VenueOps.Manage project timelines and deliverables, ensuring projects are completed on time and within budget. Collaborate with cross-functional teams, including sales engineers, project managers, and software developers, to ensure successful project implementation.Provide expert training on VenueOps functionality, ensuring venue staff members are proficient in using the software. Empowering internal champions to become power users and Subject Matter Experts over their accounts. Show less

Successfully served as the event lead for a series of annual community events, including the Wentzville Days Fair and Music Festival, Wentzville Fall Festival, Holiday Night Lights display, and Fourth of July Liberty Fest.Demonstrated exceptional budget management skills, effectively overseeing and allocating resources for multiple projects concurrently.Expertly managed event assets, ensuring their availability and optimal utilization to support the success of each… Show more Successfully served as the event lead for a series of annual community events, including the Wentzville Days Fair and Music Festival, Wentzville Fall Festival, Holiday Night Lights display, and Fourth of July Liberty Fest.Demonstrated exceptional budget management skills, effectively overseeing and allocating resources for multiple projects concurrently.Expertly managed event assets, ensuring their availability and optimal utilization to support the success of each event.Skillfully maintained and adhered to strict timelines, guaranteeing the timely execution of all event-related activities and deliverables.Developed strategic goals and tactics for Wentzville's event sponsorship opportunities, resulting in increased sponsor engagement and financial support for community events.Successfully coordinated communications and logistics between multiple teams, fostering collaboration and ensuring seamless coordination among event staff, vendors, sponsors, and volunteers.Established strong relationships with local businesses and municipal divisions, including police and public works, to facilitate effective communication and logistical coordination for event operations.Received positive feedback from attendees, stakeholders, and community members for delivering exceptional community events that brought people together and enhanced community spirit. Show less

Organize and manage logistics for a variety of annual festivals located in the heart of Downtown Memphis, with more than 175,000 attendees throughout the month of May. Event lead for the World Championship Barbecue Cooking Contest and the Great American River Run Half Marathon and 5K. Direct event support for Beale Street Music Festival and Celebrate Memphis, formerly 901Fest. Oversee and train site crews and festival volunteers in the areas of park construction, turnover, and event-day… Show more Organize and manage logistics for a variety of annual festivals located in the heart of Downtown Memphis, with more than 175,000 attendees throughout the month of May. Event lead for the World Championship Barbecue Cooking Contest and the Great American River Run Half Marathon and 5K. Direct event support for Beale Street Music Festival and Celebrate Memphis, formerly 901Fest. Oversee and train site crews and festival volunteers in the areas of park construction, turnover, and event-day operations. Serve as liaison between event staff and vendors, participants, and local municipal force. Attend and coordinate event expos to promote Memphis In May events and facilitate participant packet retrieval. Manage Memphis In May facility maintenance and operations, including the organization’s offices and warehouse. Show less

Coordinated audio and visual event logistics to ensure customer satisfaction. Assessed equipment status and provided technological insight and solutions to enhance performance quality. Ordered, tracked, and managed inventory shipments for multiple projects at a time. Strategized with client budgets to achieve desired results.

Developed marketing strategies for upcoming concerts and events at a variety of venues in the Mid-South. Scheduled social media posts across multiple platforms (Facebook, Twitter, Instagram etc.). Assisted with on-site event coordination and artist settlement reports. Researched event demographic information and coordinated distribution of promotional materials.

Assisted with tour advancing and communication between venues and artist. Managed merchandise inventory and nightly settlement reports with venues. Drafted nightly show reports to reflect sales and demographic trends. Edited admats for promotional materials.

Assisted with on-site event coordination at the Country Music Awards Festival in Nashville, TN. Updated social media statistics and artist one-sheets for corporate sponsorships. Conducted corporate research and preliminary contacting. Developed strategy and content for Warner Music Nashville Mobile App.

Managed six to eight team members during 5-hour shifts. Provided training on leadership skills and responsibilities to various team members. Conducted closing procedures, end-of-day financial reports, and nightly deposits. Interacted and engaged with customers. Managed and addressed customer complaints/relations.