Leveraging a strong technical foundation and honed communication skills, I translate complex cyber security solutions into actionable insights for clients. As a Cyber Security Sales Engineer at Finch Technical Solutions, I collaborate with clients to identify their unique needs and tailor comprehensive security strategies, ensuring their data and systems stay protected.Highlights:- Deep understanding of various cyber security solutions, including MDR, XDR, EDR, SaaS, SIEM, and SOC.- Excellent communication and presentation skills, effectively engaging both technical and non-technical audiences.- Proven track record of exceeding client expectations by delivering customized security solutions.- Strong customer focus, building trust and fostering long-term relationships with clients.

Utilized strong work ethic, attention to detail, and customer service skills to establish and grow a successful self-employed car detailing business alongside my studies. Provided comprehensive services ranging from basic maintenance washes to in-depth paint correction and ceramic coating applications.Key accomplishments:- Built a loyal customer base through exceptional service and referral network.- Successfully managed all aspects of the business, including marketing, scheduling, financial management, and customer service.- Developed a deep understanding of car care techniques and utilized high-quality products to achieve superior results.- Maintained a positive and professional demeanor while exceeding customer expectations.

Cultivated a welcoming and efficient coffee experience for customers through exceptional customer service, barista skills, and effective team leadership. Managed all aspects of cafe operations.Developed strong communication, teamwork, and problem-solving skills in a fast-paced environment.

Motivated and customer-focused leader with 2 years of experience leading a team at Costa Coffee. Successfully fostered a positive and high-performing team environment, exceeding customer service and operational goals.Key accomplishments:- Developed and coached team members.- Streamlined and optimized store operations, ensuring smooth and efficient service delivery.- Managed inventory and ensured adherence to food safety regulations.- Contributed to a positive and welcoming atmosphere for both customers and staff.- Demonstrated strong communication and interpersonal skills, building rapport with customers and colleagues alike.