Daniel Liba

Daniel Liba Email and Phone Number

Business Process Analyst @ Synpulse
Bratislava, SK
Daniel Liba's Location
Bratislava, Bratislava, Slovakia, Slovakia
Daniel Liba's Contact Details

Daniel Liba personal email

n/a
About Daniel Liba

Daniel Liba is a Business Process Analyst at Synpulse. He possess expertise in it service management, itil, incident management, it management, outsourcing and 19 more skills. He is proficient in Czech and English.

Daniel Liba's Current Company Details
Synpulse

Synpulse

View
Business Process Analyst
Bratislava, SK
Website:
synpulse.com
Employees:
1
Daniel Liba Work Experience Details
  • Synpulse
    Business Process Analyst
    Synpulse
    Bratislava, Sk
  • Synpulse
    Business Process Analyst
    Synpulse Jul 2023 - Present
    Zurich, Ch
    • Process mapping in Business Optix tool (creating new models, business catalogues)• Leveraging Agile methodology and Scrum framework, when identifying areas for process optimisation and automation, progress tracked in Jira• RACI analysis, SIPOC model creating• Change Management process definition
  • Convex Insurance
    Process Analyst
    Convex Insurance Jul 2023 - Present
    Hamilton, Bm
  • Hewlett Packard Enterprise
    Business Operations Analyst
    Hewlett Packard Enterprise Jan 2022 - Dec 2022
    Houston, Texas, Us
    Operational leader for the EMEA Returns Center
  • Hewlett Packard Enterprise
    Business Process Engineer For Return Centre
    Hewlett Packard Enterprise Feb 2017 - May 2022
    Houston, Texas, Us
    • Creating Returns Process design• Proactively identifying the gaps in the process and providing the solutions• Triggering communication and interfaces and ensuring alignment between company and suppliers and third parties• Master Data setup in SAP DCP• Responsible for transition from Fusion system into SAP S4 DCP/ FIORI• Working with EDI signals• Working with Qlik Sense, GRC, SNOW, NGIT Power BI, Order Book, and other tools• Driving continuous process improvements
  • T-Systems
    Itil Problem Manager
    T-Systems Mar 2015 - Jan 2017
    Frankfurt Am Main, De
    • Perform tasks related to the respective Production processes, mainly Problem Management.• Coordinates and control processes according to valid standards in order to increase the efficiency of the service activity and customer satisfaction• Designs and produces internal and external reports related to process management• Coordinates and organizes activities related to group of colleagues related to daily tasks and small team projects on regular basis• Provides active on site support, training and development activities for other colleagues• Identifies gaps and deviations in existing processes/instructions and actively defines and implements improvements• Increase productivity by Knowledge sharing improvement
  • T-Systems
    Project Manager
    T-Systems Sep 2013 - Feb 2014
    Frankfurt Am Main, De
    Responsibility for projects in Configuration Management area within T-Systems International.• Coordination and review of process management • Member of Configuration Management Core team• Responsibility for the projects across T-Systems International• Improving data quality projects• Communication on regular basis with configuration managers from all T-Systems branches worldwide• Establishment of working relations with local and international process community• ITIL process governance, training, consultation and improvement• KPI measurement design and implementation
  • T-Systems
    Quality Expert - Configuration Manager
    T-Systems Nov 2011 - Sep 2013
    Frankfurt Am Main, De
    • responsible for Configuration Management in SAP Unit• regularly meetings with Single Point Of Contacts (SPOCS) • ITIL processes implementations•data quality reporting involved in Problem, Change, Incident Management • responsible for Asset Manager within SAP unit•responsible for checking processes• reporting, clarifying issues and improvement of processes on the team or department/unit • providing mentoring activities and supporting other colleagues• daily communication with an international virtual team• coordination of the Incident/Change/Problem management process• trains and participates on education of new employees as part of IPRO
  • T-Systems
    Process Manager
    T-Systems May 2011 - Nov 2011
    Frankfurt Am Main, De
    Quality responsible for Incident, Event and Problem managementProcess improvement and Quality metrics developmentInvolvement of operation teams, support, engagement and collaboration in PM areaReporting with Business Objects - creating standardized reports
  • T-Systems
    Junior Application Administrator
    T-Systems Apr 2010 - May 2011
    Frankfurt Am Main, De
    IT monitoring specialist for Corporate solutions.Working with platforms such as IBM Tivoli. Service desk for international company, acting as Single point of contact for customers outsourced services world-wide 24/7.1st level task execution on behalf of 2nd lines support teams - Windows server 2003, Windows server 2008, Linux, SAP - UC4 / Control-M, Printing services
  • International Ice Hockey Federation
    Volunteer - Iihf World Championship In Slovakia
    International Ice Hockey Federation Apr 2011 - Jun 2011
    Stadtkreis 2, Zurich, Ch
    IT Manager
  • Slovak Telekom, A.S.
    Sales Representative
    Slovak Telekom, A.S. Jun 2007 - Aug 2009
    Bratislava, Sk
    • Cannavassing new customers• Using a variety of tools and databases • Communication (phone and personal) with the technicians, interaction with other departments and teams

Daniel Liba Skills

It Service Management Itil Incident Management It Management Outsourcing Change Management Project Management Service Management It Operations It Outsourcing Process Improvement Itil Certified Process Management Management Project Portfolio Management It Strategy Team Management Telecommunications Configuration Management Quality Management Training Projects Itil Service Design Certified Problem Management

Daniel Liba Education Details

  • Pavol Jozef Safarik University In Kosice
    Pavol Jozef Safarik University In Kosice
    Public Administration
  • Pavol Jozef Safarik University In Kosice
    Pavol Jozef Safarik University In Kosice
    Social Studies
  • English Grammar Lutheran Bilingual School
    English Grammar Lutheran Bilingual School
    General

Frequently Asked Questions about Daniel Liba

What company does Daniel Liba work for?

Daniel Liba works for Synpulse

What is Daniel Liba's role at the current company?

Daniel Liba's current role is Business Process Analyst.

What is Daniel Liba's email address?

Daniel Liba's email address is da****@****ems.com

What schools did Daniel Liba attend?

Daniel Liba attended Pavol Jozef Safarik University In Kosice, Pavol Jozef Safarik University In Kosice, English Grammar Lutheran Bilingual School.

What skills is Daniel Liba known for?

Daniel Liba has skills like It Service Management, Itil, Incident Management, It Management, Outsourcing, Change Management, Project Management, Service Management, It Operations, It Outsourcing, Process Improvement, Itil Certified.

Who are Daniel Liba's colleagues?

Daniel Liba's colleagues are Karina Dyachenko, Satyajeet Kelkar, Daniel Durkovic, Richard Disante, Philipp Keller, Maria Lourdes (Madee) Casino, Jose Deniel Dionisio.

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