Daniel Lim Email & Phone Number

Singapore

Singapore

• Learning and Training Management Systems:Cabin Crew division’s Training Administrator and representative for all E-learning related systems, including the Training Management System (TMS) and Learning Management System.
• Contribute to the setup, configuration and testing of new TMS
• Constantly provide valuable LMS advice and insights to management, colleagues and end users
• Actively liaise with stakeholders and vendors to raise system enhancement requests that drive efficiency and improved usability for all users
• Design customised data reports that enable data analytics, monitoring and management reporting purposes
• Actively involved in various projects that drive automation, system and process changes Resource and Claim Management:Collaborate with cross-functional stakeholders to manage resources wisely while maintaining.

Singapore

• Human Resource Generalist: Rendered a broad spectrum of HR solutions whilst ensuring alignment with business needs and adherence to internal policies and national legislations
• Partnered closely with the cabin crew management team to handle performance management and employee relation matters
• Played an integral role in the selection process for cabin crew’s promotion including conducting interviews and assessing leadership potential
• Analysed attrition rate and forecasted manpower requirements for the purpose of sustaining operational staffing requirements
• Ensured accurate and timely creation and updates of HR documentation across various systems and platforms Training and Development: Collaborated with Continuing Education and Training (CET) partners to cater to.
• Collaborated with business units and training partners to identify and close training gaps; and also to upskill competencies across various job functions

Singapore

• Business Development: Engaged and managed key business accounts; as part of Singapore Aviation Academy’s expansion initiative into overseas markets
• Key business accounts included the Middle East (Bahrain, UAE, Oman, Kuwait), Asia (Myanmar & Vietnam), Papua New Guinea and Mexico
• Revenue generated from customised programmes totalled more than $700,000 and 2500 training days
• Liaised with key clients and cross-functional stakeholders to propose, plan and implement customised training programmes suited to close training gaps and build competency
• Performed training needs analysis in consultation with clients to develop a holistic and sustainable training plan
• Initiated a Customer Relationship Management database to track client's training requests and to propose relevant trainingProgram and Event Management: Planned and oversaw the successful implementation of more than 10.

Bachelor'S Degree, Business And Management, Honours

Wsq Advanced Certificate In Training And Assessment (Acta), Training