Daniel Link Email & Phone Number

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

- Used asset management software to process and verify contents of grocery orders in order to ensure accuracy- Cooperated with delivery drivers to ensure prompt receipt of daily shipments- Catalogued damaged items for reclamation to reduce waste- Safely and capably operated Class III forklift to receive and organize stock

Ottawa, Ontario, Canada

- Efficiently conducted phone surveys, gathering accurate data through clear and concise communication.- Dedicated to understanding the diverse perspectives of Canadians, providing a compassionate listening ear to their needs and desires.

Ottawa, Ontario, Canada

- Orchestrated client coordination efforts, strategically delegating tasks to ensure swift and precise turnarounds by deadline.- Directed the editing process of audio and video episodes, maintaining stringent quality standards and enhancing content effectiveness.- Oversaw the comprehensive scheduling and distribution of episodes across multiple platforms, such as Youtube, Megaphone, LibSyn, and- Collaborated with freelance artists to conceptualize and produce captivating visuals that complemented episode releases.- Leveraged ChatGPT prompts to craft compelling and descriptive content for episodes and clips, enhancing audience engagement and retention.- Provided targeted training sessions to team members, equipping them with advanced podcast editing skills to elevate project outcomes.- Developed and maintained standard operating procedures and training materials to streamline workflows and foster continuous improvement initiatives.

Ottawa, Ontario, Canada

- Conducted recording sessions using Riverside.fm, resolving technical issues for clients and guests.- Utilized audio effects plugins to enhance sound quality and eliminate unwanted elements.- Implemented a variety of techniques to eliminate filler words, dead air and digressions from podcasts.- Edited episodes efficiently according to client specifications, ensuring satisfaction.

Ottawa, Ontario, Canada

- Reviewed podcast episodes submitted by our clients.- Summarized each episode’s area of discussion for show notes.- Clearly communicated guests' backgrounds and philosophy.

Ottawa, Ontario, Canada

- Followed up with customers on feedback and provided compensation as needed.- Proofread and edited colleagues’ drafts for tone and clarity.- Responded to customer concerns via email promptly and thoroughly, ensuring satisfaction.- Calmly and constructively worked with confrontational customers to resolve disputes.

Ottawa, Ontario, Canada

- Provided exceptional customer service, offering product guidance and recommendations.- Managed inventory and stock distribution, ensuring efficient operations.- Handled cash transactions and balanced registers.- Maintained awareness of security risks and ensured adherence to health and safety guidelines.

Ottawa, Ontario, Canada

- Delivered exceptional customer service and managed inventory.- Provided health and safety training to colleagues.

Ottawa, Ontario, Canada

- Oversaw weekly art section administration, mentoring writers and editing content.- Coordinated interviews and secured media passes.- Curated content and contributed to editorial discussions.- Utilized Adobe InDesign to assemble layout for finished pages.

Bachelor Of Arts - Ba, English And Psychology

Activities and Societies: Volunteer reporter and later arts editor for The Charlatan, Carleton University's Independent Newspaper.

Bachelor Of Arts (B.A.), English And Psychology, Honours