Daniel Lockerbie Email & Phone Number

As a seasoned automotive professional with over 10 years of experience in the industry, I am a highly motivated and dedicated individual who is committed to delivering the best possible results. My experience involves various roles including Handyman, Automotive Technician and Automotive Service Advisor. Throughout my career, I have gained valuable skills in problem-solving, communication, and attention to detail. I take great pride in delivering exceptional customer service and ensuring that every task is completed to the highest standard.My passion for continuous learning and professional development has led me to seek out new challenges and opportunities to enhance my skill set. I am always looking for ways to improve my performance and exceed customer and company expectations.I believe that my diverse experience, commitment to excellence, and strong work ethic make me a valuable asset to any team.

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  Service Advisor

  Sinclair Automotive - Australia

  Oct 2017 - Present

  As a highly motivated and skilled Service Advisor with a proven track record of success, I play a crucial role in ensuring that our clients receive the best possible service and experience.Key Responsibilities:- Greet clients and ensure a welcome and personalised experience - Provide expert advice, guidance and product knowledge on vehicle maintenance and repair needs- Manage the repair process, including scheduling appointments, obtaining approvals, and ensuring timely completion of work- Maintain accurate records and documentation of service orders and customer information in the DMS- Communicate regularly with customers to keep them informed of repair progress and costs- Collaborate with technicians and parts department to ensure the highest quality of service and repair- Achieve sales targets and KPIs to contribute to the success of the businessAchievements:- Winner of the Ford Australia Presidents Award 2021 & 2022- Ford Australia Guild Master certification 2019, 2021 & 2022- Service Advisor of the Year 2022