Daniel Long Email and Phone Number
Daniel Long work email
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Daniel Long personal email
Daniel Long phone numbers
I am an IT Professional that has been in the industry for going on 10 years. I have a strong proactive mindset and I am eager and excited to learn new technologies that help to improve quality of life or make my or others jobs easier.
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It Project EngineerHungerford TechnologiesMuskegon, Mi, Us
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It Project EngineerHungerford Technologies Oct 2023 - PresentGrand Rapids, Michigan, Us -
Technology DirectorShores Community Church Mar 2021 - PresentOrganize all technology aspects for a weekend service to ensure a distraction free experience and then provide guidance to volunteers and fill in as needed during weekend services.This includes...-Live Streams-Lights-Front of House Visuals-Audio-Volunteer schedulingTechnology used...-ProPresentor on macOS-ADJ-Beringer X32-OBS (Open Broadcaster Software)-YouTube Live-Planning Center -
Systems AdministratorSja Solutions Mar 2022 - Oct 2023Grand Rapids, Michigan, Us-Remote and onsite technical support, as well as equipment deployment, for our Clients.-Work regularly with Microsoft 365 & Windows Active Directory Environments -Provide technical recommendations, performing research as needed and communicating recommendations to team.-High Client-focus. -Provide a professional & personable demeanor-Resolve level 1 & 2 technical support tickets remotely & on-site-Deployment and setup of technology equipment (such as workstations, cameras, access points, etc)-Perform proactive maintenance tasks for clients networks -Work along with the VCIO, provide technical recommendations-Project Team liaison-Perform R & D tasks-Backup phone answering-Hardware Spec/Recommendation -
Help Desk Technician (Tier Iii)Wesco Inc. Apr 2021 - Mar 2022Laketon Township, Michigan, Us- Ensure reliable connectivity through support of corporate LAN/WAN- Implementation and continuing support for desktop hardware- Installation and maintenance of desktop OS software.- Ensure data security by installing and maintaining threat prevention to all critical endpoint systems.- Resource for other Help Desk Technicians to assist in ticket resolution- Responsible for researching and resolving complex Help Desk tickets.- Identify trends in issue reporting and recommend preventative solutions- Support after hours tickets in an on-call rotation- Subject matter expert (SME) within several defined fields- Work with IT Architects to ensure all systems are being maintained and supported throughout their lifecycle.- Manage windows updates to all endpoints/servers utilizing Microsoft’s WSUS solution.- Administration and maintenance of SharePoint portal -
Systems AdministratorIcs Data Inc Mar 2015 - Apr 2021Norton Shores, Michigan, Us-Remotely resolve any workstation & server issue-Create & maintain SOP & Knowledge Base documents -Simultaneously work on multiple tickets -Monitor client workstations and servers -Escalate issues to vendors to expedite resolutions -Setup VMware & Windows Server -Implement Backup & Recovery software -Setup, Migrate & Upgrade Active Directory- Work on assigned and self created projects- Maintain and be SME for ConnectWise Manage & Automate- Troubleshoot Windows Server issues such as DHCP, AD, Software Licensing for Autodesk & SOLIDWORKS.- Serve as a point of escalation-Engineer and deploy new VMWare Servers -
It Support TechnicianIcs Data Inc Nov 2013 - Mar 2015Norton Shores, Michigan, Us-Troubleshoot computers in a repair room environment -Create tickets for incoming client calls -Sales of computer hardware and software -Format and reload O.S. with proper driver software -Prioritize Retail and Corporate customer computers -Repair computers within 24 hours
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InternshipIcs Data Inc Sep 2013 - Nov 2013Norton Shores, Michigan, UsChange customer hardware, diagnose any hardware/software issues, format computers, install software. Installing O.S. on new computers.
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Easy TechStaples Nov 2012 - Nov 2013Framingham, Ma, Us-Facilitate cash register checkouts and returns -Sales of electronics and office supplies -Perform physical repair of customer computers -
Residence Life Technical SupportBaker College Sep 2011 - Dec 2012Owosso, Mi, UsHelped college housing students with their computer problems and issues connecting to the college internet.
Daniel Long Skills
Daniel Long Education Details
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Baker College Of MuskegonComputer Networking -
Somonauk Highschool
Frequently Asked Questions about Daniel Long
What company does Daniel Long work for?
Daniel Long works for Hungerford Technologies
What is Daniel Long's role at the current company?
Daniel Long's current role is IT Project Engineer.
What is Daniel Long's email address?
Daniel Long's email address is dl****@****ons.com
What is Daniel Long's direct phone number?
Daniel Long's direct phone number is +161626*****
What schools did Daniel Long attend?
Daniel Long attended Baker College Of Muskegon, Somonauk Highschool.
What are some of Daniel Long's interests?
Daniel Long has interest in Social Services, Technology, Gaming, Science And Technology, Music.
What skills is Daniel Long known for?
Daniel Long has skills like Troubleshooting, Computer Hardware, Microsoft Office, Windows 7, Laptops, Networking, Windows, Customer Service, Hardware, Windows Server, Technical Support, Windows Xp.
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