Daniel Looper Email & Phone Number

Leesburg, Fl, Us

Leesburg, Fl, Us

United States

Building a team to move product support in the customers business with the best customer experience.

Established in 2014, PVE Equipment USA is a foundation equipment company that represents five product lines: PVE Piling Equipment, Woltman Piling & Drilling Rigs, PVE Ground Improvement, PVE Hydraulic Power Packs, and Bell Dredging Pumps of Dieseko Group BV. Dieseko Group is the largest manufacturer of Vibratory Hammers and is expanding rapidly with Woltman Piling & Drilling Rigs and Bell Dredging equipment.

Valrico, Florida, United States

Valrico, Florida, United States

South Plainfield, New Jersey

Developed a customer satisfaction driven culture by encouraging all employees to develop relationships high wide and deep with customers and be empowered to intervein if the customer is not pleased. Manage all service operations for heavy construction equipment for multiple locations covering the state of New Jersey and NYC. Full P&L responsibility. Develop and implement service policies and procedures for all regions and locations. Direct training activities to align with manufacture requirements for warranty payout. Review and manage regional WIP and gain/loss effectiveness. Create standards for customer communication for both internal and external customers. Set standards for technician efficiency, quality control process and customer communication.Manage seven Service Managers, two Warranty Administrators and 65 service technicians. Operate service facilities for John Deere, Ditch Witch, Wirtgen, Kleemann, Vogele, Hamm, Bomag, Hitachi and various attachment OEM’s. Created service manager training courses and KPI’s for each facility aligned to corporate goals. Establish forward look long term business plans based on market growth by product line and market share growth. Responsible for the planning and conducting of quarterly business reviews with store managers that included training goals, customer service associate (CSA) performance and safety compliance. Corporate Director of Safety for company. Initiate Raffles safety standards and insurance accountability.

Tulsa, Oklahoma, United States

Edgewater Enterprises LLC provides business to business contract services, business status and performance evaluations, departmental performance metrics, absorption rates and provides detailed performance improvement plans. Provide management counselling services specifically targeted for individual managers and executives. I have experience in coordinating and managing efforts for problem resolution and efficiency creation between multiple departments or organizations and coordinating those efforts between various departments and the Business Office(s), along with outside entities. Strategic thinking, reviewing implications of decisions regarding impacts to various areas of the organization, product, and customer experience.Contract negotiations for vendor products and services as well as business to business project partner contracts. Establishing initial or opening negotiation congruent issues, anchor points, position points, items and or terms not in negotiation. Pre-negotiation internal agreed concessions, addons and strategies.• Established vendor with Fluor Daniels, Bechtel, Kiewit Corporation, HollyFrontier, ExxonMobil, BP and Chevron• Strong communications skills (both written and verbal) • Ability to analyze financial and market information correctly and advise on performance improvement, sales budgeting, inventory requirements and provide forecast • Ability to employ current financial, managerial, and economic practices to achieve financial and organizational goals.

Tulsa, Oklahoma Area

Recruited by RSC. Responsible for eleven store locations within the district totaling 98 personnel with 11 direct reports. Plan, organize, direct and control district sales and operations functions. Maintain overall management responsibility with district to include sales and profitability goals, manage proper fleet levels, responsible for the effective leadership & development of branch employees and to drive a safety-first culture. Responsible for sales objectives including sales volume and market penetration. Plan and establish systems to control expenses at the branch locations. Ensure high operations excellence standards, through equipment availability and reliability to customers 24/7 that supports a world-class customer service experience.Opened two Onsite rental store locations within petroleum refineries. Managed multiple downstream oil & gas accounts to include ConocoPhillips, HollyFrontier, Sunoco, and Sinclair. This allowed us to capture near total wallet share for rentals as well as provide reduced cost of operations for the company and the customer. Improved YOY revenue with onsite locations more than five million dollars annually. Established operating procedures inside the refinery working with key safety management. Partner with refinery personnel to forecast equipment needs and establish long term rental agreements.

Tulsa, Oklahoma Area

Forecast inventory needs based on time and dollar utilization history and rental trends. Rental responsibility for all Eastern Oklahoma, managed six salesman, one rental clerk and four service technicians to provide service for rental fleet operations. Establish Target Customer Program utilizing parts, service, and sales personnel to provide multiple points of contact with the customer and establish familiarity with our personnel and value proposition. Established Kirby Smith as primary vendor for crane rentals for Conoco Phillips, Holly Frontier Refinery and Valero

Iraq

Contracted to facilitate and manage contracts between COSCOM and Kuwaiti logistics and transportation companies. Tasked with providing procurement of supplies and insuring transportation to US military sites within Iraq. Contacted local Kuwaiti companies, arranged background screenings, contract history, affiliations, and personnel staffing capabilities. Hired former US military personnel to lead transport teams and coordinate on-site with US military leaders. Managed food and retail BX/PX resupply lines thru Kuwait and Iraq. Negotiated contract fulfillment with Kuwaiti suppliers to ensure no gaps in supplies to Iraq positioned units.

Houston, Texas Area

Promoted through increasingly responsible roles with this $5.9 billion corporation specializing in designing, manufacturing, distributing, and servicing engines and related technologies (serving customers through more than 500 company-owned distributor locations in 131 countries and territories). Began with the company’s largest distributor location in the U.S., as the Service Manager and progressed to take on full accountability as General Manager for rental revenues, engine and generator sales, parts/service revenues and expenses – also had local HR responsibility for payroll, A/P and A/R. Managed 14 direct reports and a total of 112 employees covering two locations. Held full P&L responsibility.

Little Rock, Arkansas Area

Challenged to develop a service operation for this dealer of heavy construction equipment. Promoted based on outstanding success in growing the service business and leading initiatives through exceptional customer support. Took on responsibility for all aspects of business operations – strategic planning, sales, daily operating expenses, inventory, payroll, human resources, etc. Oversaw a five-person sales team, parts, and service manager.

Germany

Heavy Equipment Mechanic (63S) - Identified as candidate with high leadership potential and ability levels, completed fast-track accelerated promotions from Private E-1 to Sergeant First Class E-7 Senior Non-Commissioned Officer. Supervised numerous operations as part of large-scale deployments. Received the Bronze Star for Combat Operations in Operation Desert Storm, (Iraq), and two Army Commendation Medals for Operation Restore Hope (Somalia) and Operation Determined Effort (Bosnia).