Daniel Lopes Email & Phone Number
Who is Daniel Lopes? Overview
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Daniel Lopes is listed as Customer Experience | Customer Success | Journey Management | Data analytics | Service Strategy at Infinity Doctors, Inc., a with 6 employees, based in São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Daniel Lopes.
Daniel Lopes previously worked as Customer Experience at Infinity Doctors, Inc. and Customer Care Specialist at Infinity Doctors, Inc.. Daniel Lopes holds Extension, Anthropology from Alma Mater Studiorum - Università Di Bologna.
Email format at Infinity Doctors, Inc.
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About Daniel Lopes
Daniel here, believe in the commitment and ability to generate a desired customer experience, in tune with positioning to solve disbelief and loss of value in the face of issues that may arise. Solving problems motivates me!Having worked in companies from different sectors (import office, energy sector, research institute, high precision engineering and currently health and well-being) allowed me to develop service skills, from looking at the entire business process, generating strategies, analyzing data , create KPIs, OKRs, Expertise in Customer Success and Data Analysis, developing activities in front office areas as a specialist, generalist and support to the team and projects. Currently responsible for customer success and user experience at Infinity Doctors.
Daniel Lopes's current company
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Daniel Lopes work experience
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Customer Care Specialist
Service And Business Analyst
Responsible for the development and execution of quantitative business analysis and action plans; Quantitative and qualitative analysis supporting business recommendations related to operational improvements, financial performance and decision making in operations; Project management and commercial strategies; Evolution of portfolio, prospecting and preparation of proposals; Customer service and after sales follow-up.
Market Intelligence Analyst
Development and analysis of indicators; information extraction; Preparation of presentations; Strategy direction x Analysis of customers and interactions;Mapping, segmentation and market study to identify business risks and opportunities.Distribute the information to the responsible professionals; Field data collection.
Customer Service
Manage all the processing of orders from the customer portfolio (sales, samples) and any intercurrences in the flow, managing the receipt of orders until billing, delivery and after-sales support;Maintain focus and ensure the smooth execution of the flow of information ensuring that intercurrences are flagged in a preventive and early mannerAnalyze market trends, competitors, prices, identifying opportunities and proposing actions to achieve goals in the medium and long term; Plan, organize and execute Incentive Campaign; Support in managing the P&L of products; Sales reports; Preparation of spreadsheets, KPI, presentations and customer relationship;
Assistente Executivo
meeting the various demands arising from the General Board by monitoring the routines, schedules and activities requested by the executives served in order to act as a facilitator and optimizer of delegated tasks and responsibilities, ensuring efficiency in meeting demands within the deadlines.Schedule management. event and travel planning for the marketing director, event management to reconcile clients and company, customer service and support for other areas.
Corporate Customer Service Representative
Reception, analysis, and management of Purchasing, Consignment, Repairs, and all other applicable orders required by customers, guaranteeing compliance with applicable policies. Issuance of the documentation required for daily shipments (Quality Certificate, Packing List and Invoice)Handle inbound and outbound calls, emails, faxes and other communication channels from/to internal and external customers.Management of Returns, Credit and Debit notes for customers.Field and respond to all types of customer inquiries including order placement; order status and tracking; general product questions; inventory availability; product pricing; returns; credits, account status; new account creation, etc. Proactively identify opportunities for synergies with other departments
Colleagues at Infinity Doctors, Inc.
Other employees you can reach at infinitydoctors.com. View company contacts for 6 employees →
Nataly Sofia Flores Bermeo
Colleague at Infinity Doctors, Inc.Lima, Peru
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Laura Escobar De Mello
Colleague at Infinity Doctors, Inc.Florianópolis, Santa Catarina, Brazil
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CF
Carla Fatima Paixão
Colleague at Infinity Doctors, Inc.São Paulo, Brazil
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LR
Leila Rega
Colleague at Infinity Doctors, Inc.Charlotte Metro, United States
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CS
Camila Satie
Colleague at Infinity Doctors, Inc.São Paulo, Brazil
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AL
Ana Luisa Martins Attie
Colleague at Infinity Doctors, Inc.São Paulo, Brazil
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CD
Cleo De Oliveira Scalon
Colleague at Infinity Doctors, Inc.Valinhos, São Paulo, Brazil
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Luciana Arburua
Colleague at Infinity Doctors, Inc.Buenos Aires, Buenos Aires Province, Argentina
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JG
Julia Garcia
Colleague at Infinity Doctors, Inc.São Paulo, Brazil
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AP
Ana Paula R.
Colleague at Infinity Doctors, Inc.Vitória, Espírito Santo, Brazil
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Daniel Lopes education
Extension, Anthropology
Ciências Sociais, Anthropology, Representante De Classe No 1° Semestre
Comunicação Social, Assessoria De Imprensa E Gestão De Eventos
Secretáriado Executivo, Automação De Escritórios E Secretariado, Representante De Classe Durante 2 Semestres.
Pós Graduação, International Relations And Affairs
Frequently asked questions about Daniel Lopes
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What company does Daniel Lopes work for?
Daniel Lopes works for Infinity Doctors, Inc..
What is Daniel Lopes's role at Infinity Doctors, Inc.?
Daniel Lopes is listed as Customer Experience | Customer Success | Journey Management | Data analytics | Service Strategy at Infinity Doctors, Inc..
Where is Daniel Lopes based?
Daniel Lopes is based in São Paulo, Brazil while working with Infinity Doctors, Inc..
What companies has Daniel Lopes worked for?
Daniel Lopes has worked for Infinity Doctors, Inc., Brava Assessoria E Intermediações De Negócios, Ibope Inteligência, Sandvik Hyperion, and Aes.
Who are Daniel Lopes's colleagues at Infinity Doctors, Inc.?
Daniel Lopes's colleagues at Infinity Doctors, Inc. include Nataly Sofia Flores Bermeo, Laura Escobar De Mello, Carla Fatima Paixão, Leila Rega, and Camila Satie.
How can I contact Daniel Lopes?
You can use AeroLeads to view verified contact signals for Daniel Lopes at Infinity Doctors, Inc., including work email, phone, and LinkedIn data when available.
What schools did Daniel Lopes attend?
Daniel Lopes holds Extension, Anthropology from Alma Mater Studiorum - Università Di Bologna.
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