Daniel Lopez Email & Phone Number

West Bend, Wisconsin, United States

Greater Minneapolis-St. Paul Area

Northeast Minneapolis

Currently (past 2 years) a Feature Tester on a Feature Team tasked with maintaining and developing new deliverables for a major piece of our customer facing software. Plan Feature Testing around newly created features and updates to existing ones. Facilitate handoffs of software feature(s) from Developers to Quality Assurance. Educate and disseminate.

Northeast Minneapolis

Provides technical support for CrashPlan software; primarily consumer-level, but with some experience of both enterprise offerings. Primarily responsible for the handling of all incoming and outgoing consumer Seed and Restore drives. Whether a drive needs troubleshooting, procuring, shipping, or processing, I'm the one doing it.

Edina, MN

Managed the workflow and inventory of the repair system for our store. Maintained a high inventory accuracy, constantly update priorities, and exceeded customer's expectations through excellent service. A multi-faceted role that encourages the ability to adapt to and succeed under pressure.

Eden Prairie, MN

Worked as the face of shrink prevention and awareness at the store. Facilitated meetings, led training, and performed successfully the methods of theft prevention available. Customer service, crisis management, and multi-tasking were all critical traits of this role.

Wake Forest, NC

Handled all duties and tasks related to inventory, sales, customer service and visual standards of the Office Supply department at the store. Frequently worked other positions when needed and was trusted with providing customer service during difficult situations.

Full Stack Web Development, Computer Software Engineering

Certificate Of Game Programming Basics, Computer Science

Learning the basics of Video Game programming through intros to the programming languages of SQL, C++, JavaScript, and CSS.

Education record

Education record