Daniel Louque Email & Phone Number

Greater New Orleans Region

Slidell, Louisiana, United States

• Reported to Controller, managed and led the repair/maintenance department for the rental fleet of 13K+ vehicles along with the repair process for other lines of business including Truck rental and Car Sales.Notable.
• Communicated key developments, progress, and statuses to General Manager, Controller and Rental department heads. Liaised with Risk management, Remarketing, and Business Management departments to suggest and execute.
• Managed a team of 7 repair professionals, leading to enhanced efficiency and productivity.
• Controlled cost and minimized expenditures, meeting annual repair and maintenance budget of $25M.
• Implemented a flat rate bumper program, saving company over $2M the first year.
• Negotiated a decreased standard repair rate on collision repairs for the entire region, reducing collision repair cost by over 10%.

• Reported to the General Manager, opened and managed a business-to-consumer (B2C) operating unit comprised of 5 direct reporting managers, 16 sales professionals across 3 separate locations in South Louisiana. Managed.
• Increased net profitability by 50% while producing consistent delivery growth of 5% through optimal staffing, minimized controllable cost, expanded new business production, and overall customer satisfaction.
• Ensured business continuity of the team by developing and promoting 3 Group Car Sales Managers.
• Sustained a high level of completely satisfied customers, maintaining a service quality index in the top 15% in the company.
• Won the company's Exceptional Achievement award for top performances in profit and customer service 5 times.
• Negotiated the purchase of over 1200 vehicles on an annual basis.