Daniel Louque Email & Phone Number

Greater New Orleans Region

Slidell, Louisiana, United States

Reported to Controller, managed and led the repair/maintenance department for the rental fleet of 13K+ vehicles along with the repair process for other lines of business including Truck rental and Car Sales.Notable achievements while in the position include:-• Communicated key developments, progress, and statuses to General Manager, Controller and Rental department heads. Liaised with Risk management, Remarketing, and Business Management departments to suggest and execute processes improvements aimed at cost reductions and lower down time.• Managed a team of 7 repair professionals, leading to enhanced efficiency and productivity.• Controlled cost and minimized expenditures, meeting annual repair and maintenance budget of $25M. • Implemented a flat rate bumper program, saving company over $2M the first year.• Negotiated a decreased standard repair rate on collision repairs for the entire region, reducing collision repair cost by over 10%.

Reported to the General Manager, opened and managed a business-to-consumer (B2C) operating unit comprised of 5 direct reporting managers, 16 sales professionals across 3 separate locations in South Louisiana. Managed vehicle inventory valued at $1.6M, ensuring supply and selection at each site to generate incremental sales.Notable achievements while in the position included:• Increased net profitability by 50% while producing consistent delivery growth of 5% through optimal staffing, minimized controllable cost, expanded new business production, and overall customer satisfaction.• Ensured business continuity of the team by developing and promoting 3 Group Car Sales Managers.• Sustained a high level of completely satisfied customers, maintaining a service quality index in the top 15% in the company. • Won the company's Exceptional Achievement award for top performances in profit and customer service 5 times.• Negotiated the purchase of over 1200 vehicles on an annual basis. • Developed the business from Zero sales to over 1200 annually.