Daniel Ludin Email & Phone Number

Oakland, CA, US

Chicago, Illinois, United States

• Manage the day-to-day freight operations for a multi-billion dollar customer
• Analyze metrics and provide solutions to improve +94% on-time freight pickup and delivery performance
• Manage over 27mm lbs. of customer freight representing more than $1.5mm in freight spend each week
• Serve as a consultative resource to decision makers about their freight needs by providing recommendations based on market trends, industry standards, and Coyote service capabilities to optimize their shipping plan
• Worked with customer and suppliers to meet acquisition needs

Chicago, Illinois, United States

• Assess customer needs to create an optimal shipping plan that prioritizes cost efficiency, time sensitivity, and customer service
• Negotiate freight prices between the customer and the carrier
• Create freight quotes based on current market prices, competitor prices, trucking capacity, and customer needs
• Built and maintained existing customer relationships for long term success
• Consulted with legal counsel to ensure freight was in compliance with federal regulations

Chicago, Illinois, United States

• Responsible for handling and tracking UPS loads delegated to Coyote Logistics during peak holiday shipping season
• Delivered high quality customer service and management of 70+ loads per shift
• Ensured on time delivery of loads being run during shift and made sure drivers were prepared to make their pickup for loads handled by the next shift
• Kept constant communication with the drivers and the UPS hubs where the loads were delivering

Chicago, Illinois, United States

• Purchasing or leasing an automobile can be tricky but I am here to help. By paying attention to each client and addressing each of their needs, they can walk away with the automobile that suits them best.
• Created a business to help people navigate the complicated world of vehicle selection and purchasing
• Identify the unique automotive needs of each client ranked in order of importance using a proprietary ranking system
• Research, draft proposals, and present options that meet the identified needs within the identified price range
• Locate the client’s top choices and identify “red flag” issues that occur during test drives
• Developed purchasing strategies leading to high customer approval by prioritizing cost efficiency and customer needs

Chicago, Illinois

• Increased efficiency and ease of use by developing new processes within Salesforce
• Exceeded annual goals, representing $3.3M in new practice value, through generation of new business opportunities
• Monitored compliance between practice doctors and the insurance companies to guarantee revenue stream
• Educated doctors on transition opportunities resulting in increased partnership engagement
• Solved problems that hindered timely reimbursements by working cross-functionally with Revenue Cycle Department leadership

• Oversaw funding of $25K investment in start-up company
• Conducted due diligence reports on companies seeking early-stage funding
• Managed a team of five business viability analysts
• Collaborated with the Executive Director and other managing partners
• Co-created a business viability report and funding recommendation that was presented to Board of Directors

Cleveland/Akron, Ohio Area

• Utilized the SimplyTold mobile application to record and store narratives shared by local participants.
• Led outreach effort to identify volunteers willing to share their story for a digital public history archive.
• Designed easy prompt questions to guide participants through unique communication collaboration.
• Conducted interviews to capture and preserve personal legacies each showcasing unique value.

• Utilized Excel spreadsheets to collect & analyze customer trends for 10 weeks covering 75+ exhibits.
• Compiled customer feedback to predict future trends. Recommended improvements to senior leadership.
• Researched & reported potential funding sources for new guest experiences and revenue opportunities.
• Answered dozens of visitor questions every day. Resolved issues to accentuate positive experience.