Daniel Souza work email
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Daniel Souza personal email
After years working in Call Center with customer service, I fell in love with the software development area after starting my Software Engineering course. I continue on the journey to become a better person every day, both personally and professionally!
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Arquiteto De SoluçõesSydleState Of Minas Gerais, Brazil -
Engenheiro De SoftwareSydle Jul 2022 - PresentBelo Horizonte, Minas Gerais, Brasil
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Software Engineering TraineeSydle May 2021 - Jun 2022Belo Horizonte, Minas Gerais, BrasilDurante meu período como trainee aprimorei minhas habilidades como desenvolvedor dentro e fora do SYDLE ONE. Dessas habilidades destacam-se a modelagem de processos de negócio usando BPMN e uso de javascript na criação e manutenção de Scripts em telas com interação do usuário quanto integrações com web services.
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Software Engineerring InternSydle Sep 2020 - Apr 2021Belo Horizonte, Minas Gerais, BrasilSoftware development with full stack profile working on the SYDLE ONE platform, using technologies such as: Java, Javascript, Elasticsearch, Angular, MongoDB, AWS, among others.
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Telemarketing AttendantMgs - Minas Gerais Administração E Serviços S.A. Mar 2018 - Jan 2020Belo Horizonte E Região, BrasilI acted as a Telemarketing Attendant in the government providing assistance to citizens who come into contact with the SOS Drogas service provided by the Sub-Secretariat for Policy on Drugs in the Administrative City in order to guide them on the forms of treatment against chemical dependency. -
Analista De Atendimento (Pró-Ativo)Global Fashion Group Feb 2016 - Feb 2018Belo Horizonte, Minas Gerais, BrasilApós sete meses, participei de processo interno para uma equipe em que o atendimento era feito de forma pró ativa. Agora era eu quem entrava em contato com o cliente para informá-lo de eventuais problemas com seu pedido, me disponibilizando para solucioná-lo naquele contato. -
Customer Service AnalystGlobal Fashion Group Aug 2015 - Feb 2016Belo Horizonte E Região, BrasilI was responsible for dealing with customer service on the Dafiti, Kanui and Tricae websites, answering questions or registering complaints about any problems. After seven months, I participated in an internal process for a vacancy where the service was done proactively, now I was the one who contacted the customer to inform him of any problems with his order, making myself available to solve it in that contact.
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Customer Service RepresentativeGrupo Contax Aug 2013 - Jan 2015Belo Horizonte E Região, BrasilI worked in the retention sector of Oi operator, receiving customers who intended to cancel their postpaid cell phone plan trying to reverse the situation with arguments and offers of new plans. -
Monitor De QualidadeAlmaviva Do Brasil Apr 2012 - Nov 2012Belo Horizonte, Minas Gerais, BrasilParticipei de um processo interno para o cargo de Monitor de Qualidade e a partir de então meu papel passou a ser o de acompanhar os operadores através de monitoria afim de melhorar seu resultado individual e do grupo. -
Quality MonitorAlmaviva Do Brasil Apr 2010 - Apr 2012Belo Horizonte E Região, BrasilI started at Alma Viva as a first level operator in TIM's operation, providing pre and post paid customer service to the operator in response to their requests / complaints. I participated in an internal process for the position of Quality Monitor and since then my role has been to accompany operators through monitoring in order to improve their individual and group results.
Daniel Souza Skills
Daniel Souza Education Details
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Software Engineer
Frequently Asked Questions about Daniel Souza
What company does Daniel Souza work for?
Daniel Souza works for Sydle
What is Daniel Souza's role at the current company?
Daniel Souza's current role is Arquiteto de soluções.
What is Daniel Souza's email address?
Daniel Souza's email address is da****@****dle.com
What schools did Daniel Souza attend?
Daniel Souza attended Pontifícia Universidade Católica De Minas Gerais.
What skills is Daniel Souza known for?
Daniel Souza has skills like Bizagi, Salesforce.com, Arquitetura Mvc, Suporte Ao Cliente, Desenvolvimento De Software, Spring Mvc, Pycharm, Telemarketing, Atendimento Ao Cliente, Foco No Cliente, Apex, Desenvolvimento De Salesforce.com.
Who are Daniel Souza's colleagues?
Daniel Souza's colleagues are Paulo Lopes, Erasmo Cervantes, Marcela Cupertino, Lázaro Mendes, Bruno Castelo, Jonas Ferreira, Marko Kraguljac.
Not the Daniel Souza you were looking for?
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Daniel Souza 🏳️🌈
Rio De Janeiro, Brazil -
Daniel Souza
Coordenador De Dados E Analytics @Itaú Unibanco | Aws & Cloud | Data Analytics | Data Products | Data MeshSão Paulo, Sp -
Daniel Souza
Rio De Janeiro, Brazil2yahoo.com.br, kfelsbrasil.com.br -
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Daniel Souza
Experience In B2B Sales, Customer Service And Onboarding Within The Saas IndustryBrazil
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